Service Team coordinator

An exciting opportunity is available for an Service \& Commissioning Administrator to join a vibrant and expanding Irish owned business. The position is a fast paced and challenging roll. The job specification for Service \& Commissioning Administrator within Atex Office is detailed below but a high degree of flexibility is required to support the demands of the Atex.

The Key Product Portfolios are listed as follows:

• Lighting


• Emergency Lighting


• Lighting Controls


• Central Battery Systems

• Work closely with Project Manager and Service \& Commissioning Co\-Ordinator to schedule commissioning works to be carried out.


• Co\-ordinate Service and Commissioning engineers works to be carried out on\-site installations including managing Engineers schedules and site documentation.


• Management of all returns to factory and replacements for clients.


• Management, correlation, and documentation of all Customer Concerns along with Service \& Commissioning Co\-ordinator


• Overseeing quality assurance checks, reports, and commissioning certificates


• Creating and maintaining SLA’s (Service Level Agreements)


• Creating Maintenance Contracts


• Co\-ordinate preparation of all handover documentation. Also ensure handover and commissioning programs are in place on all projects and managed to achieve contract requirements.


• Liaising with and developing good working relationships with Site Managers / Site Personnel.


• Key account management.


• Processing quotations, sales orders, and invoicing.


• Tracking of purchase orders from suppliers with our Purchase Administrator.


• Checking supplier order acknowledgements against our Purchase orders.


• Liaising with Purchase Administrator regarding lead\-times on products ordered.

• Willingness to problem solve and prioritise.


• Be a driven and proactive self starter.


• A high level of accuracy and attention to detail.


• Excellent phone manner.


• Contribute new ideas and suggestions to streamline processes within the purchasing functions.

• Experience in a similar position.


• Strong PC skills particularly MS Excel, Word \& Outlook.


• Capable of working without close supervision as well as a member of a team.


• Experience of working within an ISO environment would be an asset but not essential.


• Fluent English is a requirement in addition to excellent communication skills.


• Must be eligible to work in EU

Pay: €35,000\.00\-€40,000\.00 per year

Benefits:

• Company pension


• On\-site parking


• Sick pay

• Administrative experience: 2 years (preferred)

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