Service Support Coordinator
Our client is an established, employee-owned specialist sub contractor in the security and fire solutions space. They design, install, commission systems for multi-site commercial customers, with particular strength in large residential blocks and student accommodation. Being part employee-owned, when the business performs well, that benefits the whole team.
They have a newly created role available - supporting the Service Manager with the day-to-day running of operations, compliance, fleet administration and employee training records. You'd be central to keeping documentation accurate, current and audit-ready, with genuine progression opportunity within a growing service operation.
What you'd be doing:
- Day-to-day administrative and operational support to the Service Manager
- Maintaining compliance records, certificates, inspections and audit documentation
- Monitoring expiry dates and escalating urgent requirements or delays
- Supporting audit preparation and compliance reviews
- Managing fleet administration — servicing, MOTs, insurance, inspections and vehicle documentation
- Liaising with drivers, garages, insurers and suppliers
- Maintaining employee training, certification and competency records
- Identifying upcoming training needs and helping arrange refresher courses
- Producing reports and following tasks through to completion
- Experience in administration, coordination or customer service
- Strong organisation, prioritisation and attention to detail
- Confident written and verbal communication, including a professional telephone manner
- Good Microsoft Office skills, particularly Outlook and Excel
- Proactive, able to manage multiple tasks and work independently
- Calm, methodical approach under pressure
- £28,000, reviewed to £30,000 after six months' successful probation
- Company-wide bonus - because as an employee-owned business, the success is shared
- Monday–Thursday 8:30am–5:00pm, Friday 8:30am–3:00pm
- 21 days' holiday plus bank holidays, rising to 23 after three years' service
- Identified progression opportunity if performing well.
This listing is from Reed. View original listing ↗