Service Sales Specialist
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Manager
\_\_
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate new opportunities, and secure profitable growth within the Motion Service division, focusing on Drives and primarily targeting End Users in Central and Southern Italy.
You will focus on increasing penetration of the Installed Base (IB) and promoting the full Service portfolio for Drives, including spare parts, service agreements, maintenance, training, digital , energy efficiency, and modernization solutions.
You will be mainly accountable for:
- Penetrating the Installed Base by promoting upgrades, retrofits, and value\-added solutions
- Generating service sales leads and developing new business opportunities through market analysis and customer engagement
- Building and maintaining long\-term relationships with End User customers
- Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed
- Applying channel strategies and supporting pricing definition
- Acting as a promoter of ABB’s Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)
- Ensuring a prompt and effective response to customer needs and issues
- Minimum 5 years of experience in sales, preferably in industrial environments or automation
- Availability for frequent business travel, including training and customer visits, mainly across Central and Southern Italy
- Strong ability to establish strong customer relationships and foster long\-term partnerships
- Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results
- Technical background (technical diploma or engineering degree)
- Solid knowledge or familiarity with Drives and industrial automation systems
- Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus
- Strong customer orientation and business development mindset
- Excellent communication and negotiation skills
- Ability to work both independently and within cross\-functional teams (internal and external stakeholders)
- Solid knowledge of spoken and written English and Italian
As part of our commitment to transparency, we want to share the compensation details for this position:
Applicable CBA: Metalmeccanico
Minimum annual salary: € 36\.000
Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus
The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.
Benefits
Flexible working hours, hybrid work options, and a strong focus on work\-life integration and Wellbeing support for employees and their families
Welfare plan with a wide range of personalized services
Canteen or meal vouchers provided
Company Car as per local policy
More about us
ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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