Service Manager – Network Management
Service Manager – Network Management
Ref: 169635
Salary: £64,614 p.a. plus benefits
37 hours per week
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
We are seeking an experienced professional to lead and manage all aspects of Highways Network Management across the Borough. This is a key leadership role responsible for developing the Network Management Plan, shaping policy and service objectives, and ensuring the effective operation of the network in line with statutory requirements.
You will oversee service performance, lead staff and contract management, and drive improvements in systems, customer service, and operational delivery. Working closely with senior leadership, you will play a pivotal role in maintaining a safe, efficient, and well\-managed highway network.
The ability to travel throughout the Borough will be required and access to a car, in order to make site visits and attend meetings.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer\-facing role”).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re\-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details and our new Swindon Plan.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.
*We reserve the right to close this vacancy early so early applications are encouraged.*
For further information about the role please contact Cris Butler, Interim Head of Highways and Transport, CButler2@swindon.gov.uk.
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality \& inclusion.
If you are experiencing technical issues submitting your application, please email resourcing@swindon.gov.uk
Closing date: 21 Jun 2026
Interview date: w/c 29 Jun 2026
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