via Reed · 22 September 2026 ·4 days ago

Service Delivery Manager

Meritus Talent
Woking Full-time GBP 80,000 – 90,000
This listing is from Reed
View original listing ↗

MERITUS are recruiting for a DV Cleared Service Delivery Manager to join our client in Woking in a permanent position as they continue growing their operation.

SERVICE DELIVERY MANAGER - UP TO £90,000 PER ANNUM + BONUS - WOKING - DV CLEARED - MOD FOCUSED - FAST MOVING PROCESS - SECTOR: Defence

Our client, a leading engineering and technology organisation operating across defence and national security, is seeking an experienced Service Delivery Manager to join their team.

This role involves managing customer support services, coordinating internal teams and suppliers, and ensuring high levels of customer satisfaction across UK and international customers.

Key Responsibilities:

  • Manage customer support, incidents, escalations and service delivery.

  • Oversee service contracts, budgets, forecasting and invoicing.

  • Lead service reviews, change management and customer-facing CABs.

  • Support bids and tenders, including cost estimates and technical proposals.

  • Drive continuous improvement and maintain strong customer relationships.

Key Requirements:
  • Experience in service delivery or project management within a regulated environment.

  • Background in defence, national security or related sectors.

  • Strong stakeholder management, leadership and financial management skills.

  • Knowledge of ITIL (v3/v4).

  • Experience supporting bids and through-life support standards.

This listing is from Reed. View original listing ↗

The market for this type of role

Similar openings
37
Management roles in Woking
Full-time
80%
of Management roles in the UK
Remote possible
6%
of Management roles
Meritus Talent

41 open positions · Bolton, Bristol, Buckley, Cambridge, Cardiff +12

📊 Management · the UK
14,484
active jobs
10.3%
Remote
Ø 2d
avg. online
Top skills in demand
ExcelERPISOBudgetKPICRMB2BLeanAgileSAP

Frequently asked questions

How many Management jobs are available in Woking?
Currently 37 Management roles in Woking on AlmostHired, across 12 different companies. Our data is updated daily.
Do Management roles offer remote work?
6% of Management roles in the UK allow remote work, either partial or full. To filter specifically for remote positions, use AlmostHired.
How do I know if I match this role?
Upload your CV — our AI compares your profile to the job requirements and gives you a precise match score, with matching and missing skills.