Service Charge Ledger Manager

Looking for a role where your people skills matter? Here’s your chance to lead a settled, high-performing ledger team, right in the heart of Ringwood. If you thrive on motivating others, enjoy driving change, and want to make a real impact in a award winning business, this could be your next move. You’ll be joining a company with a family feel, a strong culture, and a reputation for looking after its staff.

Reporting to the Head of Service Charge, you will be responsible for:

• Leading, motivating, and developing a team of 7-8 across Sales Ledger, Purchase Ledger, Treasury, and Credit Control


• Overseeing daily transactions and ensuring internal KPIs are met


• Responding to service charge queries and allocating them to the right colleagues


• Supporting reconciliation of service charge transactions and providing accurate information to operational teams


• Managing supplier relationships and overseeing projects to streamline processes


• Maintaining accurate financial records using Excel and Qube (property management software)


• Ensuring compliance with relevant legislation and best practice


• Approving payment runs and invoices, and supporting the team with client money management

What you will need:

• Previous experience in a similar finance leadership role (e.g. Ledger Manager, Finance Team Leader, Service Charge Manager, Accounts Supervisor)


• A proven track record of leading and motivating teams


• Excellent communication skills and a people-first approach


• Ability to drive process improvements and embrace change


• Experience with Excel (lookups) and ideally Qube or similar property management systems

What you will get:

• 24 days holiday plus 8 bank holidays


• Free on-site parking


• Life assurance


• Group pension plan


• Eye care and healthcare vouchers


• Study support


• Flexible hours and early finish on Fridays


• A genuinely supportive, family-feel culture in a leading property management business

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!

We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.

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