Service Centre Manager / Workshop Controller (Automotive)
Hertford Service Centre
Hertford
Part-time
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Job Overview
We are seeking a dedicated and experienced Automotive Centre Manager / Workshop Controller to oversee the daily operations of our facility on a Part Time bases. The ideal candidate will possess strong leadership skills and the ability to manage the team effectively. As a Centre Manager / Workshop Controller, you will be responsible for ensuring the highest standards of service delivery while fostering a positive environment for both staff and clients.
Responsibilities
- Supervise and lead a team of staff members, providing guidance and support to ensure optimal performance.
- Manage daily operations, including scheduling, resource allocation, and quality control.
- Analyse performance metrics to identify areas for improvement and implement effective strategies.
- Communicate effectively with staff, clients, and stakeholders to ensure clarity and understanding of objectives.
- Foster a welcoming atmosphere that promotes inclusivity and engagement among all visitors.
- Conduct regular training sessions to enhance team skills and knowledge.
- Ensure compliance with health and safety regulations within the centre.
- Maintain accurate records and reports related to centre activities and performance.
- Proven experience in a supervisory or management role, within the automotive industry.
- Ideally automotive mechanical background with industry qualifications.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent analytical skills to assess performance data and implement improvements.
- Exceptional communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
- Strong organisational abilities with attention to detail in managing multiple tasks simultaneously.
- A commitment to providing excellent customer service while maintaining professional standards.
Pay: £19,500\.00\-£23,500\.00 per year
Benefits:
- Company pension
- Employee discount
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