Senior Vice President, Operations Group Manager

Capability Lead / Execution Lead

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting\-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what \#LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Capability Lead / Execution Lead to join our Change team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

• Lead and develop a core delivery capability, such as Discovery, User Acceptance Testing or Operational Readiness.


• Set and maintain capability standards, methodologies, tools and ways of working.


• Build team capability through coaching, development planning, knowledge sharing and performance management.


• Support recruitment, onboarding and succession planning within the capability.


• Ensure consistent quality, governance and control adherence across all work delivered by the capability.


• Oversee resource planning and capacity management to ensure the capability is aligned to demand.


• Drive continuous improvement in capability processes, outputs and team effectiveness.


• Act as the senior change lead for a designated product or operations platform group.


• Own end\-to\-end coordination of change support for the assigned platform group across multiple pods or workstreams.


• Partner with business stakeholders to understand priorities, demand, risks, dependencies and delivery timelines.


• Ensure work is delivered with clear ownership, accountability, governance and escalation management.


• Monitor execution progress, resolve delivery issues and drive actions to maintain momentum and achieve outcomes.


• Provide integrated oversight across discovery, testing and readiness activities to support successful implementation and business adoption.


• Build strong relationships with business, operations, technology, risk and control stakeholders.


• Serve as the primary point of contact for change execution across the assigned platform group.


• Provide clear, timely and transparent communication on delivery status, risks, issues and decisions.


• Influence stakeholders to support prioritisation, alignment and effective execution.


• Ensure delivery activity is completed in line with required governance, risk and compliance standards.


• Support completion and quality of all relevant control, readiness and implementation artefacts.


• Escalate delivery, resource or control concerns appropriately and in a timely manner.


• Promote a strong culture of accountability, discipline and operational excellence.


• Lead colleagues through both direct line management and matrix\-based delivery structures.


• Enable effective working across pods, ensuring cross\-capability collaboration and shared ownership of outcomes.


• Clarify roles, responsibilities and decision\-making across capability teams and pod structures.

Foster an inclusive, high\-performing team culture focused on collaboration, learning and delivery excellence.

• To be successful in this role, we’re seeking the following:


• Strong experience in change delivery, business transformation, operations change, testing, readiness or process improvement.


• Demonstrated leadership experience within a functional or capability\-based team structure.


• Experience managing cross\-functional delivery in a matrix organisation.


• Strong understanding of delivery lifecycle disciplines, including requirements, testing, implementation readiness and stakeholder engagement.


• Ability to lead both strategic capability development and day\-to\-day execution oversight.


• Strong planning, prioritisation and resource management capability.


• Excellent communication and stakeholder management skills across senior and working\-level audiences.


• Proven ability to identify and manage risks, issues and dependencies in a structured way.


• Experience operating in a controlled environment with strong governance and compliance expectations.

Ability to balance long\-term capability building with short\-term delivery demands.

• At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025


• World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

• Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay\-for\-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer \- Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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