Senior UX Researcher - Contract

Senior UX Researcher – Contract (outside IR35\)

We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills.

Here's the experience we expect you to possess:

• 6\+ years of user research experience with direct, hands\-on experience in both qualitative and quantitative methods


• Demonstrated experience in designing and leading large\-scale quantitative surveys across large samples


• Hands\-on experience with information architecture methods, including tree testing and card sorting


• Strong experience with moderated and unmoderated usability testing in an Agile delivery environment


• Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures


• Ability to synthesise quantitative and qualitative findings into clear, actionable insights that information product and design decisions at scale

• Experience with platforms like UserZoom, Maze or Optimal Workshop


• Familiarity with advanced quantitative analysis or a strong background in statistics


• Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks

Hands\-on UX Research Projects (70% Capacity)

• Lead independent, end\-to\-end foundational research projects with a strong focus on quantitative surveys


• Design and run research studies to support feature prioritisation frameworks across multiple markets


• Support additional strategic, foundational projects as the program(s) evolve


• Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams


• Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions

• Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high\-quality research


• Partner with designers to support and enable design\-led research, providing guidance on methods, study design and interpretation of results


• Ensure alignment with UX metrics, frameworks, and organisational standards

• Support the development of a research repository and UX research backlog


• Ensure research tools are being used within budget constraints

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