Senior Technical Support Operations Manager

Company Overview:
GetFast IT Operations \& Support SRL provides technical support, IT operations, and infrastructure management solutions for business and enterprise clients.

Key Responsibilities:

• Oversee technical support operations and IT service workflows


• Manage support teams, escalation handling, and system issue resolution


• Monitor service performance, operational KPIs, and response times


• Coordinate with infrastructure and technical operations teams

• Experience in IT support or technical operations management


• Strong leadership and troubleshooting skills


• Knowledge of IT systems, networks, and service management processes


• Degree in Information Technology, Computer Science, or related field preferred

Benefit:

• Cellulare aziendale


• Computer aziendale


• Parcheggio libero


• Snack gratis


• Supporto allo sviluppo professionale

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