Senior Social and Community Strategist

Accountabilities:

In this role, you will drive social strategy, community engagement, audience growth, and cross-functional amplification initiatives across owned and external channels.

• Own and evolve the social media strategy across key platforms, including editorial planning, publishing cadence, audience growth, and engagement optimization


• Manage and expand presence across strategic online communities, forums, Slack groups, Reddit channels, and industry-specific platforms


• Lead employee advocacy initiatives by enabling internal contributors with content resources, playbooks, and engagement frameworks


• Monitor social listening platforms and community discussions to surface actionable insights for marketing, product, sales, and leadership teams


• Collaborate with design, video, PR, and content teams to create engaging, platform-native social content and campaigns


• Build and manage influencer, creator, and partnership initiatives aligned with brand positioning and audience relevance


• Support social communication during high-visibility moments, including events, launches, announcements, or reputation-related situations


• Analyze performance metrics and continuously optimize strategies based on engagement quality, sentiment, and business impact

Requirements
The ideal candidate is a strategic social and community expert with strong B2B marketing experience, exceptional communication skills, and hands-on AI fluency.

• 8+ years of experience in B2B social media, community management, or digital brand strategy roles


• Proven expertise managing LinkedIn and other social channels for enterprise SaaS, technology, or B2B brands


• Experience building and scaling employee advocacy programs with measurable engagement results


• Deep understanding of online community dynamics across forums, Reddit, Slack groups, and industry-specific networks


• Strong writing, storytelling, and editorial skills with the ability to create engaging social-first content


• Hands-on experience using AI tools, LLMs, or workflow automation to improve productivity and content operations


• Strong analytical mindset with the ability to define, measure, and interpret meaningful social and community KPIs


• Ability to collaborate effectively across PR, product marketing, sales, customer marketing, and leadership teams


• Bachelor’s degree or equivalent professional experience preferred

Benefits

• Fully remote work environment with global collaboration opportunities


• Competitive compensation package aligned with experience and impact


• Flexible vacation and paid time off policies


• Opportunity to work on innovative social, community, and AI-driven growth initiatives


• Exposure to global enterprise marketing and brand strategy projects


• Inclusive, collaborative, and creativity-driven work culture


• Continuous learning and professional development opportunities


• Access to cross-functional projects with strong visibility and strategic influence

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