Senior Site Reliability Engineer

Accountabilities

• Perform day-to-day operations and DevOps responsibilities across large-scale public-facing infrastructure, including deployment, configuration, maintenance, and troubleshooting.


• Manage and optimize configuration and deployment systems using tools such as Puppet and Kubernetes.


• Automate infrastructure provisioning, service deployment, and operational workflows to improve reliability and efficiency.


• Collaborate with product and engineering teams to design scalable architectures and ensure systems operate reliably under global traffic loads.


• Participate in a 24/7 on-call rotation, handling incident response, system alerts, troubleshooting, and post-incident reviews.


• Conduct root cause analysis of production incidents and implement preventive measures to improve system stability.


• Contribute to system monitoring, observability, and performance optimization initiatives.


• Mentor engineers and share operational expertise within a distributed, cross-functional team environment.


• Work asynchronously with global teams while ensuring clear and effective technical communication.

Requirements

• 6+ years of experience in Site Reliability Engineering, DevOps, or infrastructure operations roles within complex distributed systems.


• Strong proficiency in Linux systems administration, troubleshooting, and performance tuning.


• Experience with scripting languages such as Python, Bash, Go, or Ruby for automation and operational tooling.


• Hands-on experience with configuration management tools such as Puppet or Ansible.


• Solid understanding of distributed systems, caching technologies, and system optimization techniques.


• Experience with Linux package management (e.g., Debian-based systems).


• Proven track record of automating operational processes and identifying opportunities for system improvement.


• Experience participating in incident response, postmortems, and reliability engineering practices.


• Strong communication skills in English, with the ability to work effectively in a fully remote, globally distributed team.


• Ability to work independently while collaborating across multiple time zones and teams.

Nice to Have

• Experience with monitoring and observability tools such as Prometheus, Grafana, or similar platforms.


• Experience contributing to or working within open-source software communities.


• Familiarity with LAMP stack technologies, including PHP-based systems and caching solutions like Redis or Memcached.


• Experience with Linux kernel tuning and advanced system performance optimization.


• Knowledge of large-scale storage or database systems such as Cassandra, MariaDB, Ceph, or OpenStack Swift.


• Experience defining and managing service-level objectives (SLOs) across teams.


• Exposure to MediaWiki or similar large-scale content platforms.

Benefits

• Fully remote position with global collaboration across multiple time zones.


• Opportunity to contribute to one of the world’s most visited and impactful knowledge platforms.


• Competitive compensation aligned with location, experience, and market standards.


• Strong culture of open-source collaboration, transparency, and knowledge sharing.


• High-impact role influencing the reliability and scalability of global infrastructure systems.


• Exposure to large-scale distributed systems and modern SRE practices.


• Supportive, mission-driven environment focused on free and open knowledge.


• Opportunities for continuous learning, technical growth, and participation in global engineering initiatives.


• Inclusive workplace committed to diversity, equity, and accessibility.

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