Senior Sales (16hr) - Cheshire Oaks Outlet
Full time / Part time
Dr. Martens Cheshire Oaks Outlet Store, Unit 14, Cheshire Oaks Way, Ellesmere Port, Merseyside, CH65 9JJ Full time / Part time Competitive \+ Bonus
Retail
We're looking for a Senior Sales Assistant to join our fantastic Cheshire Oaks Outlet for 16 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day\-to\-day operations of the store in the absence of the Store Manager \& Assistant Store Manager.
THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H\&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures •Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
It’s never just a job at Dr. Martens. It’s a way of life.
We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Senior Sales Assistant you will possess these qualities;
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset \- Experience with revenue\-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
- Welcome pair of Docs
- 65% off all footwear \& 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme \& Mental Health First Aiders
*At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.*
*We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.*
BENEFITS
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Being part of Dr. Martens means joining a global community built on self\-expression, courage and care. We want our people to feel valued, supported and empowered to thrive, both inside and outside of work. From wellbeing and recognition to experiences that connect you with our brand and culture, these core benefits are some of the ways we support our teams around the world. While some benefits differ by location, our commitment to our people remains the same.
Welcome Free Pair of Docs
Staff Discount
Development Programmes
Employee Assistance Programme
Volunteer Days
Vacation Days
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