Senior QA Officer - Operations (18-month Fixed Term)

As the Senior Quality Assurance Officer (operations), you hold a crucial leadership role in ensuring the highest standards of product quality and safety within the factory. In addition to implementing and maintaining robust quality management systems and conducting audits, you take on added responsibilities as the stand-in for the department manager and resource allocator. Your expertise and supervision play a pivotal role in safeguarding the integrity of the production processes, preventing defects, and continuously improving product quality. You serve as a key point of contact and support the department manager in efficiently allocating resources to ensure seamless operations.

Your Responsibilities

• Supervise the QA Operations team and day-to-day activities and deputise for the QA operations Manager as appropriate.


• Providing expert quality input and advice on production issues, serving as the primary quality point of contact on shift to ensure compliance with relevant standards.


• Effectively allocating and coordinating resources within the Quality Assurance team to optimize productivity and support efficient operations.


• Conducting thorough documentation and batch reviews to ensure accuracy and compliance with company policies and industry regulations.


• Supervising final product inspections and releases, ensuring products meet all quality standards before reaching customers.


• Taking a lead role in investigating complaints and monitoring Corrective and Preventive Actions (CAPAs) related to production, ensuring timely resolution.


• Supporting the achievement of product release targets through timely batch reviews and effective management and approvals of batch events and deviations.


• Leading or supporting timely investigations of deviations and complaints, driving root cause analysis and implementing appropriate corrective actions.


• Ensuring the completion of all Quality System commitments and maintaining up-to-date records.


• Facilitating the internal audit program and addressing audit findings promptly.


• Proactively identifying and implementing continuous improvement opportunities to enhance overall product quality and operational efficiency.


• Collaborating with various departments and stakeholders on quality matters, maintaining effective communication channels.


• Enforcing Good Manufacturing Practices (GMP) principles and relevant Environmental, Health, and Safety (EHS) standards in the production environment, including food and feed safety regulations.


• Mentoring and developing team members, fostering a culture of quality consciousness and continuous improvement.

Standard working hours are 6.00am-2.10pm Monday-Thursday, and 6.00am - 1.20pm Friday, with 30 minutes unpaid break each day.

Your Profile

Skills & Abilities: (Languages, computer skills etc)

• Strong leadership skills, with the ability to effectively manage and support a team.


• Proficiency in implementing and maintaining quality management systems to ensure compliance with industry standards.


• Familiarity with relevant regulations and standards (e.g., FEMAS/ISO/GMP) and the ability to ensure adherence to them during production.


• Understanding of audit processes and practices to prepare for and participate in internal and external quality audits.


• Strong analytical abilities to investigate quality issues, perform root cause analysis, and implement corrective actions.


• Skilful in maintaining accurate records and documentation related to quality assurance activities.


• Proactively identifying opportunities for process improvement to enhance overall product quality and operational efficiency.


• Effective communication skills to collaborate with various departments and stakeholders on quality matters.


• Meticulous attention to detail in monitoring manufacturing processes and ensuring adherence to quality standards.

Education & Experience:

• A degree (or equivalent) in a STEM-related subject (preferable but not essential).


• At least 5 years of experience in a quality role within a Pharmaceutical or Food Manufacturing environment, with demonstrated supervisory experience.

Your Future Perspective

• Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models.


• Room for innovative thinking and growth with the possibility to manage your own career path.


• A company culture which promotes continuous learning and diversity. To assist with this all colleagues can join our Women’s and Multicultural Employee Resource Groups, and the ADM Pride Employee Network and the Young Professionals Network. As well as the company wide mentorship programme as mentor or mentee.


• Excellent career opportunities in a world leading nutrition company.


• An attractive remuneration.


• ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.


• ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in ‘Mental Health Aware’ training within three months of joining the business.

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