Senior Professional, Account Management - Converse

Position Type

Full Time

Career area

Sales \& Customer Service

Location

Milano, Milano 20154, Italy

Job ID

R\-84708

Become part of the Converse Team

Converse is a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after — bringing innovation and inspiration to every athlete\* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO WE ARE LOOKING FOR

At Converse we believe that those independent enough not to follow will move the world forward. We’re a place to explore potential, break barriers and push the edges. A company inspired by what came before us but even more excited about what’s coming next — and somewhere YOU get to write the next chapter of a 100\+ year old story. We look for people who can grow, think, dream and create. Our culture thrives by embracing diversity and rewarding imagination, with each person bringing their authentic selves to a challenging and constantly evolving world to push things forward.

Do you have experience in account management, a passion for fashion retail across digital and physical formats, and an interest in youth culture? Then the great news is that we have the perfect role for you!

As a Senior Professional supporting the Italian market business, you will help strengthen relationships with key accounts, support cross\-functional collaboration, and contribute to unlocking the full potential of the Converse brand. You will play an important role in driving operational excellence and supporting the strategic direction of the business.

WHAT YOU WILL WORK ON

You will support the day‑to‑day management our Italian market business as we continue to grow the Converse business in alignment with our integrated marketplace strategy.

Create: Define relevant Partner Assortments, Go To Market plans, Opportunities and Forecasts to execute against the Strategic Account Plan and Seasonal Priorities Ownership: own the execution of the Seasonal Sales and Go To Market processes and milestones, within budget and against set timelines Partnership: Establish and maintain internal and external relationships with key stakeholders to provide best in class customer service at all levels of the customer’s business

Develop yourself: Build your commercial, analytical and partnership skills to grow your career at Converse Collaborate: work closely with Customer Operations, Business Planning, Go to Market, Merchandising, Retail Marketing, Finance and Commercial teams to support account needs

Plan, Implement, Review \& Optimize: Contribute to seasonal planning, performance reviews and continuous improvement to best connect with the Converse consumer \& support the future help translate the Global Growth Strategy into actionable plans for your account

Team Player: Be an active member of the Italian cross\-functional team, sharing insights and supporting collective goals

WHO YOU WILL WORK WITH

You will work closely with the Italian sales and marketing team, reporting to the Director, and key stakeholders across the business. You will also collaborate with the broader Global Growth Team and engage with Global partners on selected topics to support your account.

The role is based in Converse Italy HQ, Milano, with occasional travel to meet our retail partners and connect with the central organization.

EXPERIENCE AND QUALIFICATIONS

Passion for the Converse brand and Culture Solid experience in customer management, ideally in the fashion/sports or retail sectors, in purchasing and merchandising, with a natural interest and knowledge of product development and consumer trends.

Sales experience with a strong awareness of selling dynamics

Strong commercial acumen with an understanding of financial processes and forecasting

Ability to build strong relationships with internal and external stakeholder

Ability to collaborate in a matrix\-oriented environment across various business functions Process and operational capability

Strong verbal, written and presentation skills Bachelor’s degree or equivalent combination of relevant education, experience and training

Deadline to apply \- 8th June 2026

Converse is more than a company; it’s a worldwide advocate for self\-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one\-of\-a\-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10\-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world\-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.

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