Senior Product Manager (Card Issuing)

Accountabilities

• Own the product workstream for migrating existing card programs from an incumbent issuing platform to a target platform, taking responsibility for product direction, scope, sequencing, and delivery outcomes.


• Document current-state card program configurations, including BIN structures, product codes, card profiles, fees, limits, authorization rules, and scheme parameters, and define equivalent target-state configurations.


• Lead detailed capability and gap analysis between platforms, determining where existing functionality should be replicated, simplified, redesigned, or replaced.


• Coordinate with BIN sponsors, card schemes, processors, and other partners on BIN sponsorship, migration or re-registration, licensing, certification, and required approvals.


• Define the migration strategy, including phasing, portfolio segmentation, program sequencing, and decisions around reissuance, recarding, token migration, and credential continuity.


• Own the cardholder impact strategy, including customer communications, reissuance timing, card-on-file continuity, network tokens, digital wallets, and measures to minimize customer disruption.


• Define data migration requirements for card, account, balance, and transaction information, including reconciliation, validation, and data-quality criteria.


• Build and maintain a prioritized product backlog with clear requirements, acceptance criteria, dependencies, and measurable success criteria.


• Partner with architects, engineers, and delivery leaders to assess technical feasibility, integration dependencies, sequencing, and cutover requirements.


• Own migration readiness, including test strategy, scheme certification, parallel running, dress rehearsals, go/no-go criteria, rollback procedures, and contingency planning.


• Ensure migrated programs continue to meet applicable regulatory, security, and scheme requirements, including PCI DSS, SCA/PSD2, and relevant local obligations.


• Serve as the senior product contact for client stakeholders across product, operations, risk, fraud, and technology, communicating progress, risks, decisions, and trade-offs to executive audiences.


• Monitor post-migration performance, including authorization rates, decline patterns, token continuity, fraud indicators, and operational incidents, and lead remediation initiatives where required.


• Use AI and LLM tools appropriately to accelerate requirement drafting, configuration mapping, analysis, and documentation while validating outputs through expert judgment and domain knowledge.

• 8+ years of product management experience, with substantial hands-on experience in card issuing and payments.


• Deep practical knowledge of card issuing, including card program structures, product and card-profile configuration, BIN structures and sponsorship, card lifecycle management, and issuer processing.


• Direct experience with card platform or processor migrations, ideally including ownership of the product workstream for at least one completed migration involving live card programs.


• Strong understanding of authorization, clearing, and settlement flows and how issuing-platform configuration influences these processes.


• Working knowledge of Visa and Mastercard scheme rules, certification processes, BIN registration, licensing, and mandated changes.


• Familiarity with network tokenization and digital wallets such as Apple Pay, Google Pay, and Click to Pay, including migration implications for existing tokens and credentials.


• Understanding of issuing-related regulatory and compliance requirements, including PCI DSS, SCA/PSD2, and applicable local regulations.


• Strong technical fluency, with the ability to work effectively with architects and engineers on APIs, data models, file formats, integrations, and technical trade-offs without necessarily writing production code.


• Proven ability to establish and defend product priorities and scope decisions while balancing commercial, technical, operational, and regulatory constraints.


• Experience working directly with senior client stakeholders and managing competing priorities across business and technical teams.


• Demonstrated experience managing high-consequence change through structured cutover, rollback, contingency, and risk-management practices.


• Practical experience using AI tools and LLMs in product workflows, with the judgment to validate and refine AI-generated outputs.


• Ability to collaborate effectively across international teams, geographies, and time zones.


• Excellent written, verbal, communication, and presentation skills.


• Experience with major issuing platforms or processors is preferred.


• Experience working for an issuer, BIN sponsor, processor, program manager, or fintech operating card programs is an asset.


• Exposure to multiple card products, including debit, credit, prepaid, commercial, and virtual cards, is an asset.


• Familiarity with ISO 8583, ISO 20022, EMV personalization, card production, fulfillment, embossing, card bureau operations, and PIN management is an asset.


• Experience in consulting or professional services, particularly across multiple clients, is an asset.


• A background in engineering, operations, or technical consulting is an asset.


• Demonstrated strategic leadership, market awareness, entrepreneurial thinking, collaboration, accountability, and end-to-end ownership.

• Full-time remote position.


• Opportunity to lead a complex, high-impact card platform migration within the payments and fintech sector.


• Senior-level ownership across product strategy, technical delivery, client engagement, and migration execution.


• Exposure to international clients, payment schemes, processors, BIN sponsors, and fintech ecosystems.


• Opportunity to work on complex card issuing programs and large-scale financial technology transformations.


• Collaborative environment involving product, engineering, architecture, operations, risk, fraud, and client teams.


• Opportunity to apply AI and LLM technologies to modern product management and payments workflows.


• Equal-opportunity workplace welcoming qualified candidates from diverse backgrounds.


• Flexible collaboration across geographies and time zones.

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