Senior Pharmacy Technician - Homecare
To support the Principal Pharmacy Homecare Technician with the running of the Pharmacy Homecare service. Prioritisation and management of duties, understanding needs and expectations of workload. Take an active and methodical approach in problem\-solving. Provide appropriate support to Homecare staff when and where needed.
Work accurately and timely to complete tasks. Professional communication with patients, pharmacy staff, wider hospital teams and external companies. Work independently to complete tasks but also to cooperate with others in line with own work limitations. At all times work in accordance with Trust values, and procedures.
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016\. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Guy’s and St Thomas’ pharmacy departments are one of the largest and most renowned pharmacy within the UK.
The pharmacy procurement team are a centralised service who purchase medicines to the value of £130million per annum.
Under the instruction of the Pharmacy Homecare Principal Technician, process homecare prescriptions and homecare invoices following standard operating procedures
Collaborate with appropriate teams to resolve, refer and respond to all homecare queries from patients, staff, or homecare providers.
To ensure that stock is virtually dispensed and precise costings of homecare medicines are booked through EPIC, and charged to the relevant providers, in line with standard operating procedures
To liaise with creditor payments to ensure prompt payment of invoices according to the Trust’s Standing Financial Instructions.
To be responsible for ensuring that all clinical incidents, complaints and concerns for Homecare are reported, investigated, acted upon and learnt from
Assist with auditing, reporting and data entry,
timely and accurately.
Provide support and supervision to pharmacy homecare team, including appropriate cover for the Principal Pharmacy Technician and in their absence.
Liaise with clinical pharmacists, or clinical nurse specialists to highlight and refer clinical problems, ensure that requests are processed safely and prioritised to match clinical urgency.
Take an active role in the management of Key Performance Indicators, and the performance management of Homecare companies
Support specialist clinical pharmacists, when called upon, in providing relevant reports, utilising available IT resources available through Hyperspace and Willow
Contribute to the development of electronic systems for managing homecare.
Support the Pharmacy Homecare Principal Technician in ensuring that relevant risk management initiatives are taken to minimise all areas of risk within Homecare and in suggesting and implementing any improvements, where necessary.
Provide clear, effective and professional communication, at all times, in written and verbal communication with patients, patient’s representatives, homecare provider personnel, all levels of internal staff including the rest of the pharmacy homecare team.
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