via indeed · 22 June 2026 ·1 day ago

Senior Pensions Administrator

UK Shared Business Services
Swindon Full-time
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Senior Pensions Administrator

Swindon, Newport or Stockton\-on\-Tees

Band D \- £34,101

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi\-platform, digitally enabled organisation.

We are now seeking an experienced Pensions Specialist to join our Pensions team. Working in our Pensions Team within Payroll Services, the Senior Pensions Administrator will provide effective specialist advice to the Pensions team as well as to our Customer Support Services, HR and Payroll teams, using their in\-depth policy and legislative knowledge.

Duties will include, but are not limited to the following

  • Deal with complex pension\-related queries, guiding the team or case manager to resolve issues

  • Support the Pensions Manager in working with the Civil Service (CS) pension administrator to resolve any problems or queries that arise

  • Complete all activities for scheme year end, providing data and advice to our client stakeholders to enable them to complete their reports and Accounting Officer Statements

  • Achieve monthly Cabinet Office data quality targets for all our clients

  • Complete re\-staging work for pension auto\-enrolment as it arises and work with the client base to ensure smooth implementation

  • Utilise effective working relationships with internal colleagues to collaborate on joint/cross\-service activities and projects to achieve business objectives

  • Share and utilise expertise to advise and influence Payroll’s Senior Leadership Team

  • Working closely with the Pensions Manager with the day\-to\-day management of the team, whilst driving continuous improvement initiatives

  • Act as a point of contact for other teams to provide complex advice and guidance to resolve issues, with support from the Pensions Manager

Support the overall risk management and governance of the Pensions team
  • To do this role well, you will possess the following:

  • Excellent work history gained within a Pensions admin role, ideally with CIPP or equivalent qualification

  • Proven working knowledge of current statutory legislation and pensions best practice and its practical application

  • A background of providing detailed pension legislation advice and guidance

  • Any prior Civil Service pension scheme experience would be highly advantageous

  • Excellent relationship management skills including strong influencing skills with both internal and external stakeholders and customers

  • Ability to interpret new legislation and its practical application in a business environment.

  • Strong numeracy and analytical skills with the ability to resolve queries and present an explanation to different audiences

  • Ability to effect change in a fluid environment

  • Strong PC literacy

Coaching and mentoring experience within a team environment
  • For additional information and a confidential discussion please contact our Recruitment Team on recruiting@uksbs.co.uk.
*Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.*

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

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UK Shared Business Services

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