Senior Payroll Administrator

Payroll Senior

Location: Sandwich, Kent

Salary: Up to £32,000 per annum

Working Pattern: Hybrid – 3 days office based, 2 days remote

The Opportunity

An established and growing professional services organisation is seeking an experienced Payroll Senior to join its busy payroll team. This is an excellent opportunity for a payroll professional with previous bureau or client payroll experience who is looking to take the next step in their career and gain supervisory responsibility within a supportive and collaborative environment.

Working with a diverse client portfolio, you will play a key role in delivering accurate, compliant, and high-quality payroll services while supporting the development of a small team.

Key Responsibilities

• Manage and oversee payroll processing for a varied portfolio of clients.


• Ensure payrolls are completed accurately, on time, and in line with statutory requirements.


• Review and submit RTI filings, pension uploads, payroll logs, and associated documentation.


• Act as a primary point of contact for client payroll queries and service delivery matters.


• Build and maintain strong client relationships through effective communication and support.


• Monitor workflow and ensure deadlines are consistently achieved.


• Assist with the onboarding of new payroll clients and support compliance processes.


• Support billing activities, work-in-progress reviews, and accurate client invoicing.


• Attend client meetings where required and provide payroll expertise and guidance.


• Escalate complex payroll issues when necessary.


• Supervise and support a small team of 2–3 Payroll Advisers.

To be successful in this role, you will have:

• Previous payroll experience within a bureau, accountancy practice, or client payroll environment.


• Experience supervising or mentoring payroll team members.


• Strong knowledge of payroll legislation, RTI, pensions, and payroll compliance requirements.


• Excellent organisational skills with the ability to manage multiple deadlines.


• Strong communication and client relationship management skills.


• A proactive and solutions-focused approach.


• Experience using IRIS payroll software would be advantageous, although not essential.


• High levels of accuracy, attention to detail, and commitment to delivering excellent client service.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

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