Senior Operations & Business Support Administrator
Help Keep the Business Moving
This role is about supporting the Director of a fast\-growing, high\-turnover business by helping execute operational, administrative, compliance, certification, and growth\-related tasks that directly affect the company’s future. We are looking for someone commercially intelligent, highly organised, and capable of understanding how a real business operates behind the scenes.
You must be confident enough to handle responsibility, manage people, and solve problems — but also disciplined enough to understand that before making major decisions, you first need to fully understand the company, its systems, and the reasoning behind how things are done.
This role would suit someone who has grown through the ranks in operations, administration, or office management and understands the realities of managing staff, deadlines, systems, and pressure.
Ideally, you will have experience managing at least 10 people in a real operational environment. We are specifically looking for someone who understands business from practical experience — not just theory.
You will work directly with the Director to help implement projects, improve systems, manage certifications and compliance requirements, support growth initiatives, and help ensure the business runs efficiently day\-to\-day.
This is a role for someone who enjoys execution, responsibility, organisation, and business operations — not someone looking to immediately “take over” or reinvent everything from day one.
The Type Of Person We Are Looking For
We are looking for someone practical, resilient, organised, and capable of handling pressure professionally.
This role would suit somebody who has previously worked within:
- operations
- office management
- business support
- project coordination
- construction
- logistics
- fast\-paced SME businesses
- or similar operational environments
- Be highly organised and proactive
- Be confident communicating with staff, clients, suppliers, and management
- Be comfortable handling difficult conversations professionally
- Be capable of managing multiple ongoing priorities at once
- Be calm under pressure and solution\-focused
- Understand accountability and operational structure
- Be commercially aware and understand business priorities
- Be capable of following through and getting things done properly
You will work closely with the Director and wider management team across multiple departments and operational projects.
Responsibilities may include:
- Supporting day\-to\-day business operations
- Assisting with operational coordination and organisation
- Monitoring ongoing tasks and helping ensure deadlines are met
- Supporting management with reporting and administration
- Assisting with compliance systems, audits, certifications, and documentation
- Coordinating communication between departments
- Supporting workflow improvements and internal systems
- Assisting with software platforms and operational processes
- Supporting recruitment, onboarding, and business administration tasks
- Helping maintain structure, accountability, and organisation across the business
- Assisting with project coordination and implementation of business improvements
- Supporting general operational problem\-solving across the company
- Needs constant supervision
- Struggles under pressure
- Prefers highly repetitive admin\-only work
- Becomes easily overwhelmed by changing priorities
- Wants authority before understanding the business
- Avoids difficult conversations or accountability
- A varied and important operational role
- Direct exposure to business operations and company growth
- A fast\-paced and ambitious working environment
- A friendly, experienced, and supportive team
- Long\-term progression opportunities
- A business focused on teamwork, improvement, and execution
- Strong social atmosphere within the office environment
Work authorisation:
- United Kingdom (required)
This listing is from indeed. View original listing ↗