Senior Key Account Manager Benelux
<div class="content-intro"><p>At Catawiki, every day brings the extraordinary! Whether it’s <a href="https://www.catawiki.com/en/c/583-sports-memorabilia">Daniel Ricciardo’s Formula 1 Car</a>, a <a href="https://www.catawiki.com/en/c/579-fossils">Woolly Mammoth’s Skeleton</a>, <a href="https://www.catawiki.com/en/l/10035805">Lady Gaga's Jumpsuit</a> or <a href="https://www.catawiki.com/en/c/583-sports-memorabilia">Usain Bolt’s running shoe</a>, we encounter exceptional objects every day.</p>
<p>We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.</p>
<p>Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.</p>
<ul>
<li>Taking ownership and driving impact </li>
<li>Being open to change and feedback</li>
<li>Being passionate about our mission and our customers. </li>
</ul></div><h3>Your Mission</h3>
<p class="isSelectedEnd">As a Senior Key Account Manager within the Collectables Sales Team, you will help grow Catawiki’s commercial performance by developing a portfolio of existing sellers with strong growth potential. You will build strategic relationships, create growth plans and help sellers expand their business on Catawiki.</p>
<p class="isSelectedEnd">You will work closely with Business Developers, Experts and internal stakeholders to retain and grow top sellers, improve their performance and ensure the right supply reaches the platform.</p>
<h3>What You’ll Do</h3>
<ul data-spread="false">
<li>Take over newly onboarded sellers from Business Developers and support their continued growth.</li>
<li>Identify existing sellers with high growth potential and develop strategies to increase their performance and revenue.</li>
<li>Build, negotiate and maintain commercial agreements that create value for both sellers and Catawiki.</li>
<li>Monitor seller health and performance metrics to identify risks, opportunities and areas for improvement.</li>
<li>Grow and retain a portfolio of top sellers through relationship building, targeted communication, upselling and KPI analysis.</li>
<li>Collaborate with Experts to bring the right supply from top sellers to Catawiki.</li>
<li>Partner with internal stakeholders to improve seller support and proactively address opportunities for growth.</li>
</ul>
<h3>What You’ll Bring</h3>
<ul data-spread="false">
<li>Strong communication skills across in-person conversations, phone, email and cross-functional collaboration.</li>
<li>Experience building and maintaining strategic relationships with high-value sellers or commercial accounts.</li>
<li>A strategic mindset with strong negotiation and value-based selling skills.</li>
<li>An autonomous and organised approach to managing accounts, priorities and commercial opportunities.</li>
<li>A Bachelor's or Master's degree in a Commercial, Economics, Sales-related or relevant field, combined with sales experience.</li>
<li>Confidence working with data and Google Workspace tools, including Google Sheets and Google Slides, with HubSpot or another sales CRM considered a plus.</li>
<li>Excellent Dutch and English communication skills, with a willingness to travel regularly within the Netherlands and Belgium and to the Amsterdam headquarters.</li>
</ul>
<h3>How We Work</h3>
<ul data-spread="false">
<li>Work as part of a distributed Collectables Sales Team that connects regularly through team meetings, individual catch-ups and virtual collaboration.</li>
<li>Collaborate with colleagues to tackle challenging leads and align on the wider sales strategy.</li>
<li>Partner closely with Experts on seller opportunities and with Customer Experience teams to support large accounts.</li>
<li>Join quarterly sales meetings in Amsterdam alongside ongoing team collaboration throughout the year.</li>
</ul>
<h3>Where You’ll Be</h3>
<p>This is a hybrid role based in Amsterdam. You will work from our Amsterdam HQ a minimum of 2 days per week.</p><div class="content-conclusion"><div class="text text-align-left ">
<h3><strong>Why You'll Love Working with Us</strong></h3>
<ul>
<li><strong>Create a visible impact </strong>by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.</li>
<li><strong>Learn and grow</strong> through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.</li>
<li><strong>A culture of connection defines us</strong>. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.</li>
<li><strong>Celebrate life’s moments with us. </strong>You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion<strong>”</strong>. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.</li>
</ul>
<h3><strong>Our Offices and Way of Working</strong></h3>
<p class="p1">Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.</p>
</div>
<h3><strong>Interested?</strong></h3>
<p class="p1">Apply with an English CV and Cover Letter. By applying, you agree to <a href="https://www.catawiki.com/conditions/applicant-privacy-policy.pdf">Catawiki’s Applicant Privacy Policy.</a> If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.</p></div>
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