Senior Internal Communications Manager
<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About Us</strong></span></p>
<p><span style="font-size: 10pt;">Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.</span><br><br><span style="font-size: 10pt;">Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.</span><br><br><span style="font-size: 10pt;">Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.</span><br><br><span style="font-size: 10pt;">As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.</span><br><br><span style="font-size: 10pt;">During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.</span></p>
<p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p>
<p><span style="font-size: 10pt;">Fivetran is building data pipelines to power the modern data stack for thousands of companies.</span></p>
<p><span style="font-size: 10pt;">We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.</span></p>
<p><span style="font-size: 10pt;">You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.</span></p>
<p><strong><span style="font-size: 10pt;">Technologies You’ll Use</span></strong></p>
<p><span style="font-size: 10pt;">Google Suite, Notion</span></p>
<p><strong><span style="font-size: 10pt;">What You’ll Do</span></strong></p>
<ul>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Internal Communications</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Write and edit clear, engaging content for internal audiences across our internal wiki and other channels</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Craft consistent messaging on company updates, initiatives, and achievements</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Support leadership on change and reorg communications, ensuring transparency and buy-in</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees</span></li>
</ul>
</li>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Employee Listening</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action</span></li>
</ul>
</li>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Recognition</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values</span></li>
</ul>
</li>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Culture</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Identify and help launch culture initiatives grounded in our top company values</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Track and report on awareness and adoption (e.g., through the annual company survey)</span></li>
</ul>
</li>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Events & Community</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Design a connection framework for events and community programming, including remote/distributed hubs</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals</span></li>
</ul>
</li>
<li style="font-size: 10pt;"><em><span style="font-size: 10pt;">Data & Storytelling</span></em>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions</span></li>
</ul>
</li>
</ul>
<p><strong><span style="font-size: 10pt;">Skills We’re Looking For</span></strong></p>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Demonstrated experience designing employee listening, feedback, or survey programs</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Experience building or running employee recognition programs</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Experience planning and executing company-wide events or community programming, including for distributed/remote teams</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Strong ability to analyze and present data accurately, and use it to tell a story</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Ability to prioritize effectively and lead and execute independently as a senior individual contributor</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Experience working cross-collaboratively with employees and executives at all levels</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Fluent in best practices across internal communication channels</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Understanding of how communications, recognition, culture, and leadership intersect</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Experience driving behavior change through communications and program design</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Excellent written and verbal communication skills</span></li>
</ul>
<p><strong><span style="font-size: 10pt;">Bonus Skills</span></strong></p>
<ul>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Previous experience in founder-led startup organizations</span></li>
<li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="font-size: 10pt;">Experience with Notion</s
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