Senior Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Senior Facilities Manager for our Integrated Facility Management business line.

High\-Profile Client Account

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game\-changing real estate initiatives. You’ll also make long\-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Lead Facilities Excellence for a Premier Corporate PortfolioJoin JLL's Integrated Facilities Management team as Senior Facilities Manager on one of our most prestigious client accounts. This is your opportunity to take ownership of a high\-profile office environment, lead service delivery at a senior level, and make a visible impact on how a leading organization experiences their workplace every day.

You'll work embedded within the client organization, building trusted relationships at all levels while managing budgets, driving continuous improvement, and ensuring operational excellence across the portfolio. If you're a seasoned FM professional ready to step into a strategic, client\-facing leadership role, this is your chance to shine.

What You'll DoStrategic Site Leadership

Take full operational accountability for facility management across your assigned portfolio. Develop and implement the Building Operation Plan, ensuring every aspect of the workplace runs smoothly and efficiently while exceeding client expectations.

Client Partnership

Serve as the primary FM point of contact for client leadership and staff. Build strong, trusted relationships through regular engagement, proactive communication, and responsive service delivery. You'll understand their needs deeply and anticipate challenges before they arise.

Budget \& Financial Management

Work with the Financial Manager to prepare and manage site budgets, ensuring financial compliance while identifying and delivering agreed cost savings. You'll control procurement, approve purchases, and ensure every pound delivers maximum value.

Vendor \& Contractor Management

Act as the primary contact for all contractors and service providers at your sites. Competitively bid contracts, manage vendor relationships, and integrate suppliers into the client culture so they deliver as an extension of your team.

Service Delivery Excellence

Oversee maintenance, upkeep, inspections, and all hard and soft services. Ensure compliance with Health \& Safety requirements, statutory obligations, and operating procedures while continuously refining service standards.

Projects \& Improvements

Identify and lead projects that enhance the value and functionality of the buildings. From refurbishments to equipment upgrades, you'll justify investments, coordinate delivery, and demonstrate measurable improvements to the client.

Team Leadership

Manage, develop, and inspire your team of 10\+ direct reports plus extended contractor personnel. Foster a collaborative culture where multifunctional teams work together seamlessly to deliver exceptional results.

Stakeholder Management

Navigate complex stakeholder landscapes including client management at all levels, works councils, internal JLL teams, and partner companies. Your interpersonal skills and professionalism will be essential to success.

Essential Experience \& Skills:

Proven track record in facilities management across at least two different client sites

Experience managing larger teams (10\+ direct reports) with demonstrated leadership capability

Strong client relationship management skills with ability to engage confidently at all organizational levels

Budget ownership experience including planning, monitoring, and delivering cost efficiencies

Excellent stakeholder management across diverse groups (client leadership, works councils, JLL teams, vendors)

Strong interpersonal and communication skills with ability to train and guide multifunctional teams

Refurbishment experience, particularly with older or heritage buildings

Fluent English plus local language proficiency

Proficient in Microsoft Office (Word, Excel) and comfortable with FM systems and technology

Highly organized with ability to manage multiple priorities in a fast\-paced environment

What Will Set You Apart:

Strategic mindset combined with hands\-on problem\-solving ability

Natural relationship builder who earns trust through reliability and proactive service

Financial acumen with commercial awareness

Continuous improvement mentality, always looking for better ways to deliver

Resilience and adaptability in a dynamic, client\-facing role

What You Can Expect from JLL

Total Rewards: Our comprehensive program reflects our commitment to your career ambitions, recognition, wellbeing, benefits, and competitive pay.

Career Growth: Develop your strengths through varied experiences and clear progression pathways within a global leader.

Inclusive Culture: Work somewhere people naturally collaborate, where diverse perspectives are valued, and where your contributions truly matter.

Global Platform: Access to JLL's worldwide expertise, resources, and opportunities while making an impact locally.

Apply today!

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well\-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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