Senior Events & Programme Delivery Manager

About The Groucho Club

Founded in 1985, The Groucho Club is one of London’s most renowned private members’ clubs, bringing together individuals from the creative industries including film, media, arts, publishing, and music.

Located in Soho, the Club provides bars, restaurants, event spaces, and bedrooms exclusively for members and their guests. Discretion, individuality and a relaxed yet professional atmosphere sit at the heart of everything we do.

Senior Events \& Programme Delivery Manager

We are looking for a highly organised, energetic, and hands\-on Senior Events \& Programme Delivery Manager to lead the seamless execution of all events at The Groucho Club. This is a pivotal role for someone who thrives on the floor, can think strategically, and understands how to bring both private events and creative programming to life with precision and flair.

As Senior Events \& Programme Delivery Manager, you will take full ownership of operational delivery, overseeing every detail from planning through to execution and post\-event review. You will play a central role in shaping the growing calendar of member programming, working closely with the Programming Manager to ensure each event is delivered flawlessly and reflects the Club’s identity and creative direction.

This role combines leadership, logistics, and delivery excellence. You will inspire the events team, optimise performance and revenue, and ensure that every member and guest experience is consistently exceptional.

What You’ll Be Doing

Event Operations \& Delivery

• Leading the end\-to\-end operational delivery of all Club events, ensuring exceptional execution every time.


• Planning staffing, logistics, equipment, and service flow in advance to achieve seamless delivery.


• Overseeing event set\-up, service, and breakdown, maintaining the highest standards across all spaces.


• Monitoring scheduling, labour hours, and team performance to ensure efficiency and accountability.


• Managing budgets, inventory, and event supplies, ensuring resources are optimised.


• Maintaining excellent health, safety, hygiene, and compliance standards at all times.

• Acting as the operational lead for all programmed member events in close partnership with the Programming Manager.


• Translating creative concepts into fully realised, operationally viable events.


• Building detailed event plans and ensuring the team is fully briefed and prepared.


• Attending planning and production meetings, contributing practical solutions and insights.


• Conducting post\-event reviews to continuously improve performance and delivery.


• Supporting the scaling of programming activity while maintaining consistency and quality.

• Leading from the floor, setting the standard for warm, confident, and intuitive hospitality.


• Building strong relationships with members, anticipating preferences and personalising service.


• Empowering the team to resolve challenges proactively and exceed expectations.


• Driving ancillary revenue through thoughtful upselling and curated experiences.

• Providing full cover for the Events Sales Manager when required, ensuring continuity of experience.


• Hosting tastings, showrounds, and engaging prospective clients with confidence and professionalism.


• Managing enquiries, special requests, and networking opportunities to support revenue growth.


• Maintaining accurate records of activity and ensuring smooth handovers.

• Leading, motivating, and developing a high\-performing events team.


• Delivering training, feedback, and structured development plans.


• Creating a positive, collaborative culture where standards and accountability are clear.


• Managing recruitment, onboarding, and ongoing performance management.


• Acting as a role model with a strong, visible presence on the floor.

• Proven experience in senior events operations within a high\-end hospitality or members’ club environment.


• A natural leader with presence, confident, calm, and decisive, even under pressure.


• Highly organised with exceptional attention to detail and the ability to juggle multiple priorities.


• Commercially aware, with experience managing budgets and driving revenue opportunities.


• A true host, warm, intuitive, and genuinely passionate about delivering memorable experiences.


• Strong communicator, able to collaborate across departments and inspire a team.


• Solutions\-focused, proactive, and adaptable in a fast\-paced, ever\-evolving environment.


• Experience with event systems (e.g. Tripleseat) and workforce planning tools is advantageous.


• A genuine interest in arts, culture, and creative programming is a strong plus.

• Competitive salary


• 33 days holiday including bank holidays (pro rata)


• Wagestream to support your financial wellbeing


• Nutritious team meals


• Pension scheme


• Employee Assistance Programme with Hospitality Action


• Staff parties, tastings, and the chance to work alongside London’s most creative members

The Groucho Club is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.

No agency support required, direct candidates only, please.

INDHEADOFFICE

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