Senior Community Manager - B2B (m/f/d)
Why voize? Because we’re more than just a job!
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At voize, we believe the greatest gift to frontline workers is time \- time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.
Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology \- we amplify their impact.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000\+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.
As a dynamic team, we combine first\-in\-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
Your Mission: Engage customers, build a strong community!
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As our Senior Community Manager, you will build and own voize's end\-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.
Your Daily Business \- No two days are alike
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- You will build voize's end\-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
- You will own organic social for end users: create and publish content (written content and short\-form video \+ visuals)
- You will capture and publish user stories, testimonials, and user\-generated content from real care staff (nurses, care workers, frontline workers)
- You will establish the social \& community playbook for voize: tone of voice, content pillars, cadence, response guidelines
- You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize
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- You have 4\-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose\-driven brand. You have ideally built a channel or community from scratch
- You have strong experience owning community platforms
- You are a hands\-on content creator who writes well and can produce short\-form video / visuals on your own
- You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
- You are fluent in German and can communicate comfortably in English
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- We are a fast\-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
- We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
- Become a co\-creator of our success with stock options
- Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off\-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
- You decide when you work best, that means flexible working hours and a good hybrid set\-up.
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We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
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