via reed · 29 May 2026 ·8 days ago

Senior Business Analyst

Pontoon
West London Contract
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Join Our Team as a Senior Business Analyst (Retail Media Transformation)!

Are you ready to make a significant impact in the retail media landscape? We are on the lookout for two enthusiastic Senior Business Analysts to embark on an exciting journey with our client, a leading name in the retail sector! This fixed-term contract offers a unique opportunity to work on a major transformation program with a focus on Retail Media.

What You'll Do:
As a Senior Business Analyst, you will play a pivotal role in supporting multiple workstreams that drive process transformation and enhance enterprise architecture. Your expertise will be invaluable in the following areas:

  • Engagement & Collaboration: Lead stakeholder workshops, interviews, and discovery sessions to gather insights.

  • Requirements Gathering: Document business, process, and operational requirements with precision.

  • Process Mapping: Produce current-state and future-state process documentation to visualize improvements.

  • Governance & Coordination: Assist in programme governance, reporting, and delivery coordination to keep everything on track.

  • Documentation Quality: Maintain high standards for deliverables and documentation, ensuring clarity and alignment.

What We're Looking For:
We seek candidates with a wealth of experience and a knack for transformation:
  • Experience: Significant background in business analysis within transformation programmes.

  • Skills: Strong requirements gathering and process mapping capabilities.

  • Documentation: Excellent skills in producing clear and concise documentation.

  • Stakeholder Engagement: Proven ability to engage effectively with stakeholders at all levels.

  • Organisational Skills: Strong coordination capability with the ability to manage multiple priorities.

Preferred Qualifications:
While not mandatory, the following experience is a bonus:
  • Familiarity with the retail, media, or customer operations environments.

  • Exposure to operating model and technology transformation initiatives.

  • Experience in consulting-led delivery environments.

Engagement Details:
  • Duration: Approx. 16 weeks

  • Location: Hybrid / London

  • IR35 Status: Outside

  • Compensation: Daily rate plus delivery bonus linked to successful project outcomes.

Why Join Us?
By joining our team, you will not only work on an exciting project but also have the chance to make a lasting difference in the retail media landscape. We offer a vibrant work environment where your skills will shine, and your contributions will be recognized.


If you're ready to take the next step in your career and be part of this dynamic transformation program, we want to hear from you!

Apply Now!
Bring your energy, expertise, and enthusiasm to our team, and let's shape the future of retail media together. Your next adventure starts here!


Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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