Senior Block Manager
Head of Block & Estate Management | £65,000 - £75,000 + Bonus | Norwich | Hybrid Working
Are you a Senior Block Manager or Estate Manager ready to step into a senior leadership role?
We're recruiting for a Head of Block & Estate Management to join a well-established and highly respected property consultancy based in Norwich. This is a key leadership position overseeing a diverse residential and mixed-use portfolio across East Anglia, with responsibility for service delivery, compliance, and team performance.
This is an excellent opportunity for an experienced Senior Block Manager looking to take ownership of a high-performing function and play a central role in shaping service delivery within a growing and forward-thinking business.
The Role
As Head of Block & Estate Management, you will:
- Lead and manage the block and estate management team
- Oversee a diverse portfolio of residential and mixed-use developments
- Ensure properties are fully compliant with current legislation and regulations
- Act as a key point of contact for clients, leaseholders, and residents
- Handle escalations, complaints, and complex property management issues
- Manage service charge budgets and oversee major works projects
- Work closely with contractors, consultants, and suppliers
- Support, mentor, and develop the property management team
- Drive improvements in processes, systems, and service delivery
- Contribute to the overall strategic direction of the property management function
- Experience in block or estate management (or a similar property management role)
- Previous leadership or team management experience preferred
- Strong understanding of property management, leasehold, and compliance requirements
- Confident communicator with strong client and stakeholder management skills
- Highly organised with the ability to manage multiple priorities
- Experience managing budgets or service charge accounts is advantageous
- Professional qualifications such as TPI or RICS desirable but not essential
- Salary £65,000 - £75,000
- Bonus scheme of up to 10%
- Free parking
- 5 weeks holiday plus birthday day off and wellbeing days
- Private healthcare and dental cover
- Strong benefits package and ongoing development opportunities
- Supportive, professional, and collaborative working environment
- Full-time position
- Hybrid and flexible working arrangements
If you're an experienced Senior Block Manager or Estate Manager ready to step into a senior leadership role with real influence and responsibility, we'd love to hear from you.
Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.
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