Senior Administrator Surveying Firm (Valuations & Bookings)
Location: North London Office Based Experience: 3+ Years in an RICS Surveying Firm
The Role
Are you a seasoned administrator who knows the difference between a Building Survey and a HomeBuyer Report? We are a premier RICS Regulated Surveying Practice based in London, and we’re looking for a sharp, organized, and proactive Senior Administrator to become the backbone of our operations.
You won't just be "answering phones"—you will be the primary link between our high-net-worth clients, corporate partners, and our team of RICS Qualified Surveyors.
Key Responsibilities
- Booking Management: End-to-end handling of survey bookings, ensuring all appointments are logically scheduled to maximize surveyor efficiency across London postcodes.
- Surveyor Liaison: Acting as the main point of contact for our RICS surveyors, managing their diaries, and ensuring they have all necessary site information/access details. Sourcing new potential RICS qualified surveyors to join our panel of experts.
- Client Relations: Providing a professional first point of contact for clients, explaining our services, and managing expectations regarding turnaround times.
- Compliance & Quality: Ensuring all files meet RICS Red Book standards and internal audit requirements before and after inspections.
- Report Coordination: Assisting in the formatting and timely dispatch of valuation reports and surveys.
This isn't your first rodeo in the property world. To hit the ground running, you must have:
- Industry Experience: A minimum of 3 years’ experience working specifically within an RICS surveying firm.
- Technical Knowledge: A solid understanding of RICS terminology, survey types (Levels 1, 2, and 3), and valuation processes.
- Logistical Flair: Exceptional diary management skills—you can navigate London’s geography mentally to ensure surveyors aren't crisscrossing the city unnecessarily.
- Tech Savvy: Proficiency in surveying software (e.g., Quest, GoReport, or similar) and standard MS Office suites.
- The "London Pace": The ability to remain calm and professional in a fast-moving market where deadlines are non-negotiable.
- Competitive Salary: £32,000 – £40,000 (DOE).
- Growth: We are a growing firm with a clear path for those looking to move into Office Management or Practice Coordination.
- Culture: A professional yet supportive environment where your expertise is genuinely valued.
- Perks: Pension scheme, seasonal social events, and a central London office hub.
If you have the RICS background we’re looking for, we’d love to hear from you. Please submit your CV and a brief cover letter highlighting your experience within a surveying practice.
Note: Candidates without prior experience in a professional surveying or valuation environment will not be considered for this specific senior-level role.
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