Senior Account Manager

Your role

Client Management (New \& Existing)

• Target \& Attract: Actively pursue new customers globally while building and maintaining relationships to drive business for DLR data centers.


• Revenue Growth: Attract additional business from existing customers and protect current revenue streams.

Relationship Building: Create and nurture relationships with customers, ensuring consistent engagement and support across geographies and functions.

• Sales Process Management


• End\-to\-End Sales: Oversee the entire sales process, from lead generation to closing deals, ensuring accurate and updated sales data in Salesforce.com.

Negotiations: Handle commercial and contract negotiations within predefined guidelines, covering aspects like SLAs, pricing, and liabilities

• Proactive Revenue Management


• Account Development: Deepen relationships with key decision\-makers to retain and expand revenues, aligned with customer business strategies.


• Account Planning: Develop and execute annual account plans, conduct regular business reviews, and proactively manage the revenue base.

Sales Collaboration: Work closely with global and regional teams to achieve targets and ensure smooth execution of sales initiatives.

• New Business Development

Lead Generation: Focus on generating new bookings through proactive outreach and participation in industry events. o Lead\-to\-Contract Management: Oversee the process from lead generation to final contract agreement, ensuring a thorough and strategic approach.

• What you’ll need


• Educated to Bachelors/Master’s Level


• 2\+ (Masters) or 5\+ (Bachelors) years sales experience


• Winning large, complex international deals as well as SME type of deals


• Working with fast growing start\-ups \& headquartered organizations.


• Experience in International IT / data center / telco / network industry.


• Excellent organizational, financial, communication and time management skills

Fluent in English, both in writing and verbally.

• Soft\-Skills


• Negotiation skills (creative in solutions, but protect company’s interest)


• Stakeholder Management


• Collaborative personality (work with colleagues in 11 countries \+ HQ)


• Outstanding communication skills, written, verbal and interpersonal.


• Great story\-telling skills; crafting the right messages for disparate audiences, providing \& listening for clarity.


• Ability and willingness to travel


• Travels with an average of 2\.5 days per week (sometimes 1\-2 weeks from home)


• Experience of selling globally

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