Senior Account Manager - Client Services

Accountabilities

• Own and manage a portfolio of client accounts, driving satisfaction, retention, and long-term value across the full customer lifecycle.


• Act as a strategic advisor, translating client business goals into effective influencer marketing strategies and actionable campaign plans.


• Oversee end-to-end influencer campaign execution, ensuring timelines, budgets, KPIs, and content quality standards are consistently met.


• Lead strategic business reviews and performance reporting, delivering insights that guide future optimization and growth.


• Coordinate and mentor internal execution teams, including coordinators, ensuring seamless delivery across campaigns.


• Collaborate cross-functionally with sales, product, strategy, and research teams to enhance client outcomes and platform capabilities.


• Analyze campaign performance data to identify risks, opportunities, and optimization strategies for clients.


• Maintain strong governance over contracts, budgets, and deliverables with proactive communication and issue resolution.


• Contribute client insights to improve internal processes, best practices, and platform evolution.

Requirements

• 5–7+ years of experience in account management, influencer marketing, social media, or digital marketing (agency experience preferred).


• Proven ability to act as a strategic client advisor, linking marketing initiatives to business and revenue outcomes.


• Strong project management skills with the ability to handle multiple high-value accounts simultaneously.


• Excellent communication, presentation, and relationship-building skills with senior stakeholders.


• Strong analytical mindset with the ability to interpret campaign data and translate insights into action.


• Experience mentoring or managing junior team members in a fast-paced environment.


• High emotional intelligence, professionalism, and a strong customer-first approach.


• Familiarity with influencer marketing platforms or paid media ecosystems is a strong advantage.


• Ability to work in a performance-driven environment with accountability for client success metrics.

Benefits

• Fully remote and flexible work environment.


• Competitive compensation aligned with experience and performance (OTE-based structure).


• Opportunity to work with global enterprise brands and high-impact influencer campaigns.


• Strong career growth potential within a fast-scaling client services organization.


• Exposure to advanced influencer marketing technology and data-driven campaign strategy.


• Collaborative, high-performance culture with mentorship and learning opportunities.


• Health coverage and additional employee benefits (based on location eligibility).


• Paid vacation, sick leave, and additional personal days depending on region.

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