SEND Clinical Case Manager

SEND Clinical Case Manager \- Band 7

Together, we have an ambitious vision for improving health and care services across Surrey and Sussex. We are working to: \- Improve health and care outcomes for everyone, with a focus on preventing ill health and proactive care. \- Tackle inequalities to reduce unfair gaps in access, experience, and outcomes. \- Get better value from our services by enhancing productivity and value for money. \- Support local communities to grow and thrive through social and economic development.

We also work with NHS trusts and organisations which deliver healthcare services through developing Provider Collaboratives to improve healthcare pathways, so local people experience better care and outcomes.

To achieve this, we need a team of people who can think beyond organisational boundaries, strong collaborators, can navigate complexity, challenge constructively, and keep communities at the centre of decisions.

Support the Director of Safeguarding, Head of Safeguarding, and Head of Children in Care, Child Death, \& SEND Department and wider team to meet the statutory duties (Section 11 Children Act 2004, Care Act 2014, Working Together, 2023\). Ensuring that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.

The Integrated Care Board (ICB) has the responsibility to decide what health services are needed in Surrey and Sussex and set out how they'll be provided, making sure hospitals, primary care, and other services work together, rather than in silos, for the benefit of everyone in the community. NHS Surrey Heartlands and Sussex ICB achieve this by working in partnership with local health and care organisations, staff, patients, carers, families and the public, to support three million people across Surrey and Sussex to live healthier lives.

We want everyone to feel welcome at work and are passionate about creating an inclusive, compassionate workplace culture where every colleague feels seen, heard, and valued.

We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative working environment that delivers better experience and outcomes for our population.

We want our organisation to be a place where diversity is actively celebrated, where safe spaces exist for all identities, and where all voices help shape our direction. We place a high importance on the NHS values \- they guide what we do every day, set out how we work, and how we treat each other.

Leadership and overall responsibility for the Team’s business support function, including developing and managing the team’s business plan, progress and reporting risk and issue management.

Support senior management with formulating report content, and collating data for reporting.

Manage all corporate business returns, including planning and workforce returns.

Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate, and the wider NHS organisation.

Take a lead in the coordination of training \& development and recruitment activity across the Team.

Oversight and management of all aspects of the Team budgets.

Lead in the coordination of team events and communications internally and externally.

To act as senior Information Asset Administrator (IAA) and work with the Information Asset Owner (IAO) on matters relating to Information Governance. Lead on the reporting of safeguarding information governance incidents in accordance with defined protocols. Responsible for monitoring safeguarding records management policy and procedures, supporting compliance across safeguarding business functions.

Lead on all major projects across multi\-agency programmes including seeking funding, writing bids, and project managing large scale projects.

Coordinate the completion of all local, regional and national data requirements and submissions to NHSE and other organisations as required.

Programme management for relevant projects and workstreams.

Take the lead on the coordination of team assurance for internal and external audits, reviews, and inspections, liaising with the Safeguarding Adult Boards, and Safeguarding Children Partnerships, CQC and Local Authorities.

Oversight and leadership of the business management functions of the Child Death Overview Panel and Child Death Review team, providing support, guidance and management of processes and protocols.

Promote quality and equality, continually reviewing and improving our processes to benefit the population and health and social care economy.

The job description is an outline of the tasks, responsibilities and outcomes required of the role, and the job specification is an outline of the skills, experience and qualities needed. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Directorate and ICB.

The post holder may be required to carry out other duties as required, in line with their skills and experience.

This listing is from indeed. View original listing ↗