Seasonal Store Advisor, Lafayette
<h4><strong>In short:</strong></h4>
<p><em>As the Store Advisor, you will be the brand ambassador and primary creator of our premium, individualized fan experience in-store. You will master the fundamentals of our Cloud CX Premium service model focused on a detail-oriented approach to make every guest feel genuinely welcomed. </em></p>
<p><em>Reporting to the Store Leader on the Retail team, you will support the retail function by demonstrating a high-level of excellence through service with authenticity. Your contribution ensures our premium service standards drive brand loyalty and honors our mission to ignite the human spirit through movement.</em></p>
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<h4><strong>Your Mission:</strong></h4>
<ul>
<li>Deliver a premium, individualized fan experience by mastering our Cloud CX philosophy and executing the 5 Steps of Service to drive long-term brand loyalty</li>
<li>Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey</li>
<li>Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management to reflect On’s global positioning</li>
<li>Support On’s unique market position through community engagement and collaborative teamwork, ensuring clear communication to start and finish every shift together</li>
</ul>
<h4><strong>Your Story:</strong></h4>
<ul>
<li>You bring 1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority</li>
<li>You possess a growth mindset and a passion for learning, with a proven ability to remain resilient and coachable when learning new products or processes</li>
<li>You are highly reliable and accountable, with a record of consistent performance and strict adherence to retail standard operating procedures</li>
<li>You demonstrate strong communication skills and a team-first spirit, ensuring collective goals are met through active engagement and asking clarifying questions</li>
<li>You approach every task with a meticulous eye for detail, recognizing that premium retail success is found in the quality of execution and personal presentation</li>
<li>Ability to work night shifts, weekends and some holidays</li>
</ul>
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<h3><strong>Your Team</strong></h3>
<p><em>Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence.</em></p>
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This listing is from Greenhouse. View original listing ↗