SAP SuccessFactors Application Manager állás

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Azonosító: 14213 Helyszín: Vienna Feladat: IT vezetői feladatok
As an SAP SuccessFactors Application Manager, you will actively shape the operation and further development of SAP SuccessFactors and contribute to the continuous improvement of HR processes. A dedicated team in Vienna is responsible for the Employee Central, Onboarding, Learning, and Recruiting modules and ensures their ongoing optimization.

Responsibilities
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• Ensure the stable operation and continuous optimization of SAP SuccessFactors modules.


• Handle Incident and Problem Management in 2nd Level Support, including ticket processing and root cause analysis.


• Collaborate closely with Operations, Development, Architecture, QA, and Project Management teams.


• Maintain regular communication with customers and stakeholders.


• Participate in requirements workshops and support requirements specification activities.


• Assist with rollouts, releases, and the introduction of new functionalities.


• Play a key role in the initial implementation of new SuccessFactors modules.


• Actively contribute to the establishment of processes and organizational structures.

• Experience with SAP SuccessFactors, ideally with a strong focus on Employee Central (higher priority than other modules).


• Experience with modules such as Time Management or Travel Management is considered an advantage but is not mandatory.


• Willingness to learn and work with additional SuccessFactors modules.


• Previous experience in Application Management and/or 2nd Level Support is advantageous.


• Technical understanding, including debugging knowledge, is beneficial but not required.


• Knowledge of OpenShift and Path is a plus.


• Programming experience is not required, though occasional bug fixing may be involved.


• High motivation and willingness to learn (deep specialist knowledge is not expected from day one).


• Independent and responsible working style.


• Structured and process\-oriented mindset.


• Interest in shaping and building new structures.


• Strong team player in a dynamic environment.

• Completed technical or business\-related education (e.g., technical college, university, university of applied sciences) or comparable professional experience.


• At least 4 years of experience with SAP SuccessFactors or SAP systems, including configuration activities.


• Strong willingness to learn and continuously develop expertise (e.g., through SAP Learning Hub).


• Analytical mindset and the ability to understand complex relationships.


• Strong teamwork, communication, and customer\-oriented skills.


• Curiosity and enthusiasm for learning new topics and working in complex environments.


• Excellent German language skills, both written and spoken.

• Flexible working hours and up to 60% home office.


• Opportunity to work with innovative technologies at a centrally located office in Vienna.


• Ongoing training opportunities and certifications.


• Employee discounts and meal subsidies.


• Fitness and health programs.

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