Salesforce Marketing Cloud (SFMC) Senior Analyst

We transform our clients’ operations through technology and data, powered by a team of over 801,000 people worldwide. If you feel ready to take on this challenge and would like to join a Great Place To Work®, Accenture is the place for you.

We are looking for a Salesforce Marketing Cloud (SFMC) Consultant to join our Marketing Operations team.

This role requires a strong technical and functional understanding of SFMC, with experience in audience and segmentation selection, the design, implementation, and execution of Customer Journeys, as well as post\-campaign analysis.

Mainresponsibilities

• SFMC knowledge (lisence utilisation and scalability, campaign management, data governance, email template creation, testing, automation, set\-up, reporting, etc.)


• Develop campaign optimization processes including automation, incident management, and technology research


• Work with the account management team in the creation of customer journeys in SFMC


• Lead regional technical architecture strategy in SFMC


• Oversee functional technology in SFMC


• Keep up\-to\-date with latest features and technological improvements in SFMC


• Prepare summaries of technical meetings in order to be able to follow up the project.

The role requires working 3 days onsite at the client’s office in Madrid.

\#LI\-EU

Skills, experience and qualifications required

• Technical university degree, engineering, computer science, systems, etc.


• 3 years of hands\-on experience with Salesforce Marketing Cloud


• Experience in dealing with people in IT environments


• SQL basic knowledge


• Ability to follow up on projects, meeting summaries, etc.


• Analytical ability to detect possible problems and solve them


• High level of written and spoken English


• Attention to detail and organizational skills


• Ability to quickly react to ad\-hoc requests from different users and markets, working as a very lightweight support function


• Client facing required, good communication and presentation skills

At Accenture, a company recognized as a Great Place To Work®, we are committed to a hybrid work model that, thanks to technology and our facilities, allows us to maintain the essential human connection to work with our teams and clients. This connection enables us to uphold our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world.

Additionally, we offer you other benefits such as:

• Medical, Life, and Accident Insurance


• Medical service and wellness programs


• Flexible compensation program and stock purchase


• Flexibility programs (schedules, days off, vacations...)


• Individualized training itinerary


• Sustainability programs and Accenture Foundation


• Employee network for diversity


• Other benefits: Bankinter office with special conditions and profit sharing

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