Sales Support Executive (Sales Operations)

Drive sales performance in a growing MSP

We are looking for a commercially minded Sales Support Executive to join our amazing team and play a key role in driving revenue performance and operational excellence.

This isn’t just a coordination role—you’ll act as the engine behind our sales function, ensuring opportunities move efficiently from enquiry to order while improving accuracy, visibility, and customer experience.

If you’re organised, commercially aware, and want to build a career in sales operations, account management, or commercial roles, this is an excellent opportunity to grow with a forward\-thinking MSP.

About us

Oakford is a leading Cloud and Managed Service Provider delivering IT solutions across the South West and beyond. We support organisations with consultancy, support, and project delivery—and we’re continuing to grow through strong client relationships and technical expertise.

You’ll be joining a business where sales operations is a strategic function, not just an administrative one.

The role

You’ll support the full sales lifecycle—owning quoting, order progression, and CRM accuracy—while working closely with Sales, Technical, Finance, and suppliers to ensure smooth delivery and strong commercial outcomes.

Key responsibilities

Sales operations \& commercial support

• Produce accurate quotes, proposals, and Statements of Work (SoW)


• Support deal structuring to ensure profitability and consistency


• Convert won opportunities into orders and coordinate delivery handover

• Act as a key point of contact for customer enquiries


• Work cross\-functionally to ensure smooth execution of sales


• Proactively manage issues and keep stakeholders informed

• Maintain high\-quality CRM data and pipeline visibility


• Produce regular reports on pipeline, performance, and forecasting


• Support sales leadership with insights and tracking

• Assist with tenders, frameworks, and public sector submissions


• Conduct light market and competitor research to support positioning

• Accurate, timely quotes that support win rates and margin


• High\-quality CRM data enabling reliable forecasting


• Efficient progression of opportunities through the sales cycle


• Strong coordination across teams, improving customer experience

You’ll be someone who thrives in a fast\-paced environment and enjoys working at the centre of a commercial team.

We’re looking for:

• 2–4 years’ experience in sales support, coordination, or similar roles


• Strong understanding of the sales lifecycle


• Excellent organisation and attention to detail


• Confident communication across teams and with customers


• Experience using CRM systems and Microsoft Office

• Have experience in IT, MSP, or technology environments


• Are commercially curious and comfortable working with data


• Enjoy improving processes and challenging inefficiencies

• £27,000 – £30,000 depending on experience


• Flexible full\-time or part\-time options


• Structured training and clear progression pathways


• Exposure to senior leadership and commercial decision\-making


• 32 days holiday (including Bank Holidays)


• Onsite fitness suite


• Cycle\-to\-work, childcare, and eyecare schemes


• Company pension and employee perks


• Regular social events and recognition awards

Based at our beautiful HQ office just outside Devizes (onsite role).

Full UK driving licence preferred.

Why join Oakford?

This is an opportunity to build a career in sales operations within a growing MSP, where your work directly impacts revenue, performance, and customer experience.

Pay: £27,000\.00\-£30,000\.00 per year

Benefits:

• Childcare


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free parking


• On\-site gym


• On\-site parking

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