Sales Support Executive
C&M Travel Recruitment
Welford
Full-time
GBP 28,000 – 35,000
This listing is from Reed
Sales Support Executive, Established Safari Company are looking for a new Sales Support Executive to join their small specialist team and provide administrative support in the production and execution of their tailormade journeys to Africa. A salary of 28K-35K is on offer dependent upon experience and both hybrid and fully remote working is possible.
Sales Support Executive Responsibilities: • Support sales colleagues across all stages of the client journey
- Deliver consistently high standards of customer care
- Check service availability and prepare quotations
- Track booking deadlines and confirm arrangements
- Finalise travel plans and secure all trip components
- Maintain accurate, up-to-date records in the client portal and internal systems
- Perform quality checks to ensure completeness
- Identify opportunities for additional sales
- Manage invoicing and process payments across platforms
- Issue tickets and prepare clients ahead of departure
- Coordinate with local partners to confirm services and resolve issues
- Work with sales teams to handle requests and resolve problems throughout the trip lifecycle
- Recommend improvements to systems and client experience
- Arrange upgrades, confirm with suppliers, and ensure correct billing
- Send pre-departure welcome packs
- Manage post-trip feedback and share insights internally
- Confirm special arrangements and key celebrations with accommodation providers
- Provide out-of-hours assistance when required
- Strong Knowledge of logistics on the ground in Africa - desirable
- 20 days holiday plus bank holidays, rising a day per year worked to a maximum of 25
- Birthdays off
- Contributory pension
This listing is from Reed. View original listing ↗