via Greenhouse · 21 August 2026 ·30 days ago

Sales Support Advisor

Lookers
Newcastle Upon Tyne
This listing is from Greenhouse
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<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif;"><strong>About us</strong>: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.</span></p></div><p> </p>
<p><strong>Sales Support Advisor </strong></p>
<p><strong>Location:</strong> Maingate Gatesheasd</p>
<p><strong>Contract type:</strong> Permanent, hybrid working (2 days per week in the office - Tuesday and Wednesday)</p>
<p><strong>Salary</strong>:£27,750 per annum (OTE £ 30,750 Includes £3,000 bonus)</p>
<p><strong>Hours:</strong> Monday- Friday; 09:00-17:30</p>
<p>We are happy to announce we have a Sales Support Advisor role available based at our Group Fleet office in Gateshead. This is a hybrid working post.</p>
<p>This is an interesting, varied role, working alongside our Senior Sales Advisors and the wider team in providing a professional and efficient service to Group Fleet customers.</p>
<p>Joining a team of 18, and reporting to Jenna Johnson our Gateshead's Group Fleet Manager, who will give you everything you need to flourish in this role.</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Support in the management and ordering of vehicles for customers</li>
<li>Use the internal fleet management system and comply procedures when processing and managing customer orders</li>
<li>Ensuring together with our Senior Sales Support and Team Leaders, that all customer records/databases are completed and up to date</li>
<li>Deal with internal and external queries in a pro-active and professional manner</li>
<li>Ensure the highest level of customer service is provided to Group Fleet customers</li>
</ul>
<p><strong>Qualifications</strong></p>
<p>We would like you to be confident, organised and excellent at communicating! The ideal candidate will be IT literate and confident using computer databases.</p>
<p> </p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Core Benefits:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Competitive salaries with structured pay scales and progression as you grow within the business</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Generous annual leave that increases with your length of service</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Access to Techscheme for discounted technology purchases with flexible payments</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Health &amp; Wellbeing:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Eyecare vouchers to help cover vision care needs</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Smart Health – 24/7 access to GP services to support your mental and physical wellbeing</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Dental insurance for everyday dental care and unexpected treatments</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Optional critical illness cover for peace of mind during life's most challenging moments</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Financial Wellbeing:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Free will writing services to help plan for the future</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Flexible life assurance options and partner life assurance for added protection</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Leisure &amp; Lifestyle:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Discounted gym memberships to support an active lifestyle</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Travel insurance to help you explore with confidence</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Access to home and technology vouchers</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">bYond card and a wide range of exclusive retail and lifestyle discounts</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our <a href="https://www.lookers.co.uk/-/media/Files/HR/PDFs/Recruitment-Privacy-Notice-2025" target="_blank">Privacy Notice</a> so that you understand how we may collect and use your data.</em></span></p>
<p> </p></div>

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