Sales Support Administrator

Our client is currently recruiting for a Sales Support Administrator to join their team on a 6 month Fixed Term basis. The Sales Support Administrator will provide excellent standard of sales administrative support, effectively maintain, and improve procedures to track and progress sales enquiries from initial contract to order.

This will be a hybrid based role, 3 days onsite in the office in Horley, 2 days remote.

Key Responsibilities & Accountabilities for the Sales Support Administrator

• Provide proactive assistance and support to the sales team.


• Manage team inboxes.


• Qualify telephone and email enquiries, directing accordingly.


• Accurately capture and process all orders into the customer management system (CRM), managing data imported and ensuring it is of high standards.


• Create and processes maintenance agreements.


• Adhere to all commercial level agreements, processing and responding to orders and queries within defined SLA's.


• Process contracts and variations to contracts, ensuring processing is comprehensive and of high standards.


• Create new, and manage existing, and monitor portfolio and statistic reports within Microsoft Excel.


• Maintain up to data and accurate query records

• Highly accurate data inputting skills.


• Sales administration experience gained within a technical environment.


• Strong problem-solving and analytical abilities


• Keep up to date with advances in business area, new methods and ways of working.


• Strong administrative and organisational skills.


• Intermediate knowledge of Excel, Word and Outlook


• Confident and accurate use of departmental computer systems/databases.

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