Sales Order Processing Manager

Sales Order Processing Manager

£35,000 - £40,000 + Benefits | Immediate Opportunity

Are you an experienced Sales Order Processing professional who enjoys improving processes, developing teams and driving operational excellence?

We are looking for a Sales Order Processing Manager to lead a small team responsible for the accurate and efficient processing of customer and supplier orders. This role will have a particular focus on overseeing, developing and streamlining the Sales Order Processing (SOP) function to ensure exceptional service delivery and operational efficiency.

The Role

• Lead, coach and develop a team of 3


• Oversee the end-to-end Sales Order Processing function


• Ensure customer and supplier orders are processed accurately and efficiently


• Review and improve SOP workflows, procedures and best practices


• Identify process improvements and remove operational bottlenecks


• Monitor KPIs and drive performance across the department


• Work closely with Sales, Purchasing, Quality and Operations teams


• Resolve escalated order, customer and supplier queries


• Ensure service levels are maintained and continuously improved


• Act as the voice of the team, ensuring operational priorities are represented across the business

• Previous experience managing or overseeing a Sales Order Processing function


• Strong understanding of order management, customer service and operational processes


• Experience within sales operations, customer operations, supply chain, purchasing or a similar environment


• Proven ability to identify and implement process improvements


• Experience leading, mentoring or supervising a team


• Strong customer focus and stakeholder management skills


• Confident using KPIs and reporting data to drive decision-making


• Highly organised with exceptional attention to detail


• A proactive approach with the ability to prioritise effectively in a fast-paced environment

£35,000 - £40,000 salary (negotiable)

Profit-related bonus opportunity

23 days holiday

Company pension

Cycle to Work scheme

Free onsite parking

Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm

Why Apply?

This is an excellent opportunity for a hands-on manager with strong Sales Order Processing experience who wants to make a real impact. You will have the chance to shape processes, develop a high-performing team and play a key role in supporting the continued growth and success of the business.

Apply today to find out more.

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