Sales Operations Representative

Norrøna Sport AS
Frist 31\.05\.2026
Ansettelsesform Fast
Are you Norrøna's next Sales Operations Representative?
We are looking for a new Sales Operations Representative to join our team!
Are you ready to turn your passion for the outdoors into a career and make a meaningful difference? Join Norrøna on an exciting journey as our new Sales Operations Representative!
Founded in 1929, Norrøna has been family\-owned and operated ever since. For nearly a century, we’ve been dedicated to crafting the world’s greatest outdoor products \- enabling people to push boundaries and connect with nature at its rawest. Our mission is to create the world’s greatest outdoor products and offer unique adventures through responsible business.
Guided by our vision \- "Welcome to nature" \- we design innovative, high\-performance equipment for skiers, climbers, and explorers, while actively working to protect the wild places we love. At Norrøna, you’ll grow in a passionate and innovation\-driven culture where curiosity, testing, learning, and even failing are embraced as part of the process. We believe that attention to detail is essential in our pursuit of the highest quality \- and we never stop striving to improve.
About the Position
The Sales Operations Representative (SOR) plays a key role in ensuring smooth, consistent, and efficient day\-to\-day execution across Norrøna’s Retail and Wholesale channels. The role supports core commercial processes, strengthens cross\-functional collaboration, and contributes to the development and implementation of standardized ways of working across markets.
Through structured coordination, diligent follow\-up, and hands\-on operational support, the SOR helps drive stronger sales performance, improved margin development, and scalable international growth. The role is essential in keeping the commercial organization running effectively and efficiently, enabling a business that is easy to work for, easy to sell for, and easy to buy from.
The Sales Operations Representative will be part of the Sales Operations team and will report directly to the Sales Operations Manager.
Main Responsibilities
Manage and support order processing across Retail and Wholesale, ensuring accuracy, timely follow\-up, and resolution of operational issues while supporting agents, distributors, and internal sales teams
Maintain and update price lists, order sheets, B2B portal, and brand store portal to ensure accurate and consistent information across all markets and sales channels
Coordinate salesman sample (SMS) ordering, tracking, and cost control, including inventory management and value monitoring
Support the execution of commercial processes within defined timelines, ensuring accuracy, compliance, and continuous improvement of ways of working
Provide operational support to brand stores, agents, and distributors, including coordination, communication, and participation in meetings when needed
Support preparation, accuracy, and distribution of sales reports and operational data, contributing to improved reporting tools and data quality
Assist in coordinating training activities, sales meetings, trade shows, and internal events to ensure smooth execution and alignment
Support the development and distribution of POP materials across departments
Provide administrative support to sales leadership and assist with day\-to\-day operational tasks as required
Maintain and organize internal storage areas related to the sales function and ensure operational readiness of materials and tools
We believe you’ll succeed in this role if you
Have strong execution skills and experience working in sales operations, retail, wholesale, or commercial support functions
Are detail\-oriented, structured, and able to manage multiple processes, systems, and stakeholders over time
Have a strong analytical mindset, with the ability to work with data, reports, and systems to support decision\-making and improve performance
Are comfortable translating operational requirements into clear actions and ensuring follow\-through across teams and markets
Are motivated by improving how things work and take pride in contributing to more efficient, scalable, and standardized ways of working
Enjoy working in a fast\-paced, international environment and collaborating closely with sales, retail, and cross\-functional teams
Qualifications
Higher education within business administration, sales, supply chain, economics, or a related field
3\+ years of relevant experience in sales operations, retail operations, wholesale, or commercial support roles
Strong understanding of commercial processes such as order management, reporting, and sales support is an advantage
Strong communication skills and the ability to collaborate effectively with diverse stakeholders
A proactive and solution\-oriented mindset with a willingness to take ownership and learn
Excellent written and verbal communication skills in both English and Norwegian
Why this is a great opportunity
Join a premium outdoor brand with the goal of being the most responsible actor in the industry
Friendly and social work environment
Competitive insurance benefits, and a solid pension scheme
Additional perks, including access to our company cabin at Beitostølen and discounts on Norrøna products
Work at our “Norrøna House” at Lysaker, a multi hub that includes our offices, a Flagship Store, Norrøna Event facilities and a brand new Naturen Brasserie
Ready to embark on this adventure? Apply now and become a part of Norrøna's exciting journey!
Start date: As soon as possible
Application deadline: 31st of May. Qualified candidates will be contacted on an ongoing basis.
Please use our application portal, as we do not accept applications sent via email or other channels.
Ferdigheter
AI\-generert
Administrere inventar
Bedriftsøkonomi
Bestillingssystem
Engelsk
Engros
Kostnadskontroll (Financial controlling)
Norsk
Salgsvirksomhet
Sektor: Privat
Sted: 0283 Oslo
Bransje: Butikk og varehandel, Tekstil
Stillingsfunksjon: Butikksjef, Koordinering, Produktsalg

Spørsmål om stillingen
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• Kontaktperson: John Øivind Hauge


• Stillingstittel: Sales Operations Manager

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