Sales & Operations Executive

We are looking for a passionate and dynamic Sales and Operations Executive to join our team in Copenhagen, Denmark. In this role, you will be responsible for handling day\-to\-day operational tasks providing essential support for sales activities, client interactions, and following up on leads. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.

Your responsibilities:

As a Sales \& Operations Executive at Tour Partner Group, your key responsibilities will include:

• Crafting engaging tour itineraries and packages.


• Coordinating logistics and booking accommodations, transport, and activities.


• To be in contact with the Tour Leader during the tour on a regular basis to make further adjustments in the program if needed and solve all problems.


• To double check, get the final travel documents ready and send them to the client.


• Ownership of tours and accountability for its quality and financial results


• Making sure that the conditions of payment are respected.


• Assessment of queries from clients, communication with clients and preparation of offers based on services demanded from the clients.


• Procurement and negotiation with suppliers are important aspects of the job to be able to offer the customer the best product to the best possible price.


• Aid in administrative tasks, including documentation and record\-keeping for tours.


• Assist with guest inquiries, providing information and support as needed.


• Provide support and/or cover for other departments when needed.


• Emergency phone


• Occasional involvement in sales\-related activities and client engagements.

• We are looking for an individual with the following skills and qualifications:


• Solid knowledge of the Scandinavian market and type of products with relevant experience in a Scandinavian incoming agency or similar.


• Strong organizational skills and attention to detail.


• Excellent communication and interpersonal abilities.


• Relevant education or coursework is a plus.


• Specific language skills may be required depending on market.


• You have a high level of written and spoken English.


• Good computer skills and fluency with Microsoft office package


• Service\-minded

At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy:

• A dynamic and international work environment, collaborating with colleagues from over 20 nationalities.


• Familiarisation trips to enhance your first\-hand knowledge of our destinations.


• A holiday increase with years of service, up to 25 days.


• A contribution towards gym membership to promote well\-being.


• An extra day off on your birthday, because celebrating is important!


• One volunteering day per year to support a cause you’re passionate about.


• Annual social events to celebrate our shared successes.


• TPG Travel Club discounts to explore our destinations in your free time.


• The opportunity to become a Value Champion, earning a Discover\-Our\-Destination reward for an exciting explorer getaway.


• A structured development programme with on\-the\-job training, ensuring you reach your full potential.


• A collaborative and supportive team culture where every member is valued.


• Opportunities for career progression, moving into new roles within the company.

• High Season Period: Please note that from 1st May – 31st August, the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu.


• Work Location: This position is based in Denmark, Copenhagen, with the possibility of hybrid working depending on the role.

At Tour Partner Group, our values guide everything we do:

• Partnership – We collaborate as a team to succeed and hold our colleagues and business partners in high esteem.


• Inspiration – We inspire confidence in others through our knowledge and expertise. We seek and embrace change.


• Respect – We are open to new ideas, cultures, and experiences. We value honesty and transparency.


• Passion – We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference.

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