Sales Operations Administrator
Company Overview
Headquartered in Rotherham, South Yorkshire, Martek Marine specialises in providing innovative solutions to the global marine industry. With products centered around ensuring ship safety, efficiency, and crew\-wellbeing, the company has built an international reputation since its inception in 2000 for quality products and excellent customer service.
A varied product range makes up Martek’s catalogue, including portable gas detection, fixed gas detection systems, water testing, water ingress detection, emissions monitoring systems, defibrillators, calibration gas, and a global team of service engineers offering onboard maintenance.
With a combined focus on customer satisfaction and employee wellbeing, Martek is proud to say that many of the team have been with the company since the start of its journey, having progressed and developed into various departments. With ambitious growth plans, now is a great time to join the team.
Summary
We are looking for a highly organised and proactive Sales Operations Administrator to join our growing team in Rotherham.
This is a fantastic opportunity to become part of a fast\-paced and growing business where no two days are the same. In this varied role, you’ll work closely with customers, suppliers, couriers, and internal teams to ensure orders, logistics, and customer support are managed smoothly from start to finish. You’ll play a key part in keeping operations running efficiently while building valuable relationships across the business. If you enjoy problem\-solving, thrive in a busy environment, and take pride in delivering excellent customer service, this role offers the chance to develop your skills and grow within a supportive and dynamic team.
Responsibilities
- Process and respond to customer orders efficiently within the system
- Coordinate with suppliers and couriers to ensure timely production and dispatch of orders
- Raise and manage purchase orders for customer drop shipments
- Invoice customer drop shipments accurately and promptly
- Manage and monitor the team’s open order book
- Chase customers for information required to dispatch orders on time
- Coordinate logistics, deliveries, and shipments to ensure smooth operations
- Communicate delays, shortages, or order issues to customers and internal teams in a timely manner
- Provide administrative support to the sales team and FastCalGas Sales Manager
- Develop a strong understanding of FastCalGas products and provide customer support when required
Essential:
- Previous experience in a coordination, sales support, operations, logistics, or customer service role
- Strong IT skills, including Microsoft Office
- Excellent written and verbal communication skills
- Strong organisational skills with excellent attention to detail
- A proactive and positive approach to work
- Ability to work effectively in a fast\-paced environment
- Customer\-focused mindset and strong team\-working skills
- GCSE Chemistry (or above) due to the technical nature of the products
- Experience working with technical or industrial products
- Join a supportive and collaborative team environment
- Opportunity to develop technical product knowledge
- Be part of a growing and dynamic business
- Varied and fast\-paced role with real responsibility
- Enhanced pension
- Healthcare Subsidies
- On\-site free parking
- Company events
Pay: £27,500\.00\-£28,350\.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free flu jabs
- Health \& wellbeing programme
- Life insurance
- On\-site parking
- Thank you for your application, please tell us what you're currently doing and why you're looking for a new challenge?
- Please share why you think your skills and experiences make you a perfect candidate for us?
- What specifically attracts you to this role and to Martek?
- Where did you see this advert? Indeed or somewhere else? (helps us track where candidates find us!)
This listing is from indeed. View original listing ↗