Sales Manager
Salary: £40,000 basic | £58,000 OTE
Location: Cobalt Business Park, Newcastle
Workingpattern: Full-time, Monday to Thursday 8am–4pm with early finish on Fridays
About Shoptimised
Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the family-first culture we have built and are committed to the development and progression of our people.
The role
We are seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This is a people management role — all about driving performance, coaching your team, and delivering results through structured support, clear processes, and motivational leadership. As part of our Management Team, you'll play a pivotal role in shaping the future of our sales operations and helping your team exceed their targets.
What you'll be doing
- Lead and manage a team of Business Development Managers focused on SME client acquisition
- Set clear goals, monitor performance, and hold regular 1:1s and team meetings
- Drive accountability, motivation, and high standards across the team
- Provide hands-on coaching and guidance to help your team improve their skills and close more deals
- Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance
- Provide regular updates and insights to senior leadership
- Help streamline sales processes and improve the tools and resources the team uses
- Support the wider team and business with any other relevant duties as required
- Proven experience managing a team in a fast-paced sales or business development environment
- Strong leadership and coaching skills — able to inspire, challenge, and support
- Excellent organisational and communication abilities
- A commercial mindset with a focus on performance and growth
- Confidence using CRM systems and reporting tools
- Experience in ecommerce, SaaS, digital marketing, or technology — desirable
- A background working with retail sector clients — desirable
- £40,000 basic salary with £58,000 OTE
- 37 days annual leave per year
- Core hours Monday to Thursday 8am–4pm with early finish on Fridays
- Family-first culture with regular office fun days, bi-annual parties and awards
- Healthcare cash plan via Medicash
- Paid sick leave and enhanced maternity and paternity pay
- Free onsite parking at Cobalt Business Park, Newcastle
You may have experience of the following: Sales Manager, Business Development Manager, Head of Sales, Sales Team Manager, BDM Team Lead, Sales Operations Manager, SME Sales Manager, Inside Sales Manager, Commercial Sales Manager, Sales Performance Manager.
REF-228 745
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