Sales Manager / Front of House

Job Title: Sales, Hospitality \& Front of House Manager

Location: St Albans, Hertfordshire

Position Type: Full\-Time

Starting Salary: £40,000 \+ Uncapped Commission (Realistic £50,000\+)

The Opportunity

Are you an established high\-ticket sales manager, boutique showroom leader, or luxury hospitality expert who knows how to drive revenue while building a high\-energy, world\-class team culture?

We are a premier, state\-of\-the\-art five\-star cosmetic dental practice in St Albans redefining private healthcare. We operate more like a boutique luxury hotel or bespoke showroom than a clinical dentist—and we are looking for a high\-caliber Sales, Hospitality \& Front of House Manager to step in, own the front\-of\-house operations, and set the gold standard for our patient experience.

Whether your background is in Prestige Automotive Sales, High\-End Jewellery \& Fine Watches, Aesthetic Clinic Management, or Luxury Finance, your elite sales closing ability and team leadership are what matter most to us. Clinical dental experience is not required; commercial excellence and people leadership are.

The Role \& Environment

You will step into a key leadership position where you will shape both sides of the business: driving high\-value cosmetic conversions (smile makeovers, Invisalign, implants) and creating an electric, fun, and impeccably professional culture for our team.

Culture \& Team Leadership

• Drive the 8:00 AM Huddle: Lead high\-energy morning briefings to motivate the team, set daily targets, review patient profiles, and sync the clinical team with front\-of\-house staff.


• Build an Exciting Culture: Create a vibrant, fun, and highly professional work environment where a dedicated team thrives, stays motivated, and loves coming to work.


• Maintain 5\-Star Standards: Lead by example to ensure the practice appearance, staff demeanor, and customer service standards remain flawless at all times.

• Redefine Concierge Service: Oversee the patient journey from an exceptional meet\-and\-greet in our boutique lounge through to a seamless nurse and clinician handover.


• Consultative Closing: Step into the consultation suite post\-clinical assessment to present high\-ticket cosmetic treatment plans, break down financial options (including monthly finance packages), and close sales with confidence and empathy.


• Pipeline Management: Run structured follow\-up strategies, manage unclosed leads, track conversion metrics, and maintain long\-term patient relationships to drive referrals.

An already established Manager from a high\-performance sales or luxury service environment, such as:

• Prestige Car Sales Managers used to presenting finance packages, handling objection management, and closing high\-value deals.


• Luxury Watch / Fine Jewellery Store Managers who excel at boutique relationship\-building and high\-ticket customer care.


• High\-End Aesthetic / Cosmetic Clinic Managers with a proven track record in private treatment coordination.


• Consumer Finance / Dealership Managers who seamlessly combine numbers, trust, and closing skills.

• Starting Salary: £40,000 base salary with strong, uncapped bonus structures rewarding cosmetic treatment conversion.


• Work\-Life Balance: Enjoy luxury sales rewards and high\-ticket commissions with structured day shifts and no night shifts.


• A Culture You Want to Work In: High autonomy to run a fun, upbeat, and rewarding workplace alongside top\-tier clinical professionals.


• Stunning Setting: A stylish, modern boutique workspace built for high\-net\-worth clientele.


• Perks: Generous discounts on cosmetic treatments, high\-level leadership development, and regular team socials.

If you are an established leader ready to bring your commercial edge and team culture to a luxury 5\-star healthcare brand as our Sales, Hospitality \& Front of House Manager, submit your CV and a brief cover letter detailing your sales and team\-building successes to deano.ormerod@dentistnetwork.co.uk

Pay: From £40,000\.00 per year

Benefits:

• Company events


• Employee discount


• Referral programme

This listing is from Indeed. View original listing ↗