Sales Executive (ITSM)

Sales Executive (ITSM)
Reading - 5 days on-site
Salary: £40,000 - £50,000 (OTE £80,000 - £100,000) + Holiday + Pension

Are you an experienced ITSM sales professional looking to join a global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio?

This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving you full ownership of the sales lifecycle while building long-term customer relationships.

You will be responsible for winning new logo business, developing a strong personal pipeline and expanding existing accounts by understanding customer challenges and positioning ITSM solutions as a trusted extension of their IT operations. Working closely with internal delivery teams, you will ensure successful client outcomes and identify further growth opportunities.

This role suits a commercially astute, driven sales professional with proven ITSM experience who is confident engaging senior stakeholders and motivated by high earnings potential in a supportive, high-performing environment.

The Role:

• New business development through outbound prospecting, campaigns, networking and partners


• Managing the full sales cycle from initial engagement through to close and handover


• Developing and growing existing customer accounts through upsell and cross-sell


• Acting as a trusted advisor on ITSM improvement and transformation initiatives


• Forecasting against targets and maintaining accurate CRM data

• Proven track record in IT Service Management solution sales.


• Previously worked in B2B sales.


• Experience in both new business acquisition and account development.


• Strong commercial awareness with excellent negotiation and relationship skills.


• Knowledge of ITSM frameworks such as ITIL or SIAM.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

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