Sales Executive

FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Sales Executive.

Permanent position. This is a fully office-based role in Altrincham. Monday - Friday, Permanent.

Salary

Negotiable + bonus structure of up to £5,000 + overtime opportunities

Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option)

Key Responsibilities

• Handle a high volume of inbound and outbound customer calls each day.


• Speak with new enquiries and understand each customer’s individual circumstances.


• Explain the company’s service clearly, patiently and professionally.


• Support older customers who may need additional reassurance or time on the telephone.


• Qualify enquiries and book appointments with the Claims Team.


• Maintain contact with existing customers throughout their journey.


• Keep customer information and CRM records accurate and up to date.


• Deliver excellent service without using a hard-sell approach.

• Previous experience in a telephone-based customer service, call handling, contact centre or sales or similar role is preferred


• Strong telephone manner with the ability to explain information clearly and simply.


• Able to build trust and rapport quickly.


• Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential.

• Genuine progression opportunities as the company grows.


• Overtime available


• Opportunity to join a business experiencing significant growth and increasing customer demand.


• Rewarding role where the service provided can make a genuine difference to customers and their families.

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