Sales Enabler Specialist Consumer Care

*Are you interested in working for a company that is passionate about its customers? That lives its values and nurtures its employees? Then Medela is the company for you.*

We are seeking a *Sales Enabler Specialist Consumer Care* (m/f /d) to join our team.
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The Sales Enabler Specialist plays a key role in coordinating and supporting sales driven initiatives within the business unit.

Serving as a key interface between Marketing and Sales, the role ensures alignment in messaging, activation plans, and execution across all commercial touchpoints.

Working closely with sales and marketing teams, the Sales Enabler Specialist adapts and implements global toolkits, guidelines, and assets to meet local market needs. This is a highly hands on, execution focused role that requires strong organisational skills, the ability to manage multiple priorities, and a proactive approach.

The role also contributes to enhancing product visibility, supporting marketing initiatives, and driving up selling opportunities across various commercial channels, both online and offline.

Your responsibilities

• Support sales\-related activities across the Consumer Care business unit to drive upselling, telesales, and customer engagement across multiple consumer retail channels.


• Lead proactive customer communication through phone outreach, telesales initiatives, email, newsletters, and other digital platforms to strengthen customer relationships and support sales growth.


• Facilitate online training sessions, webinars, and digital learning modules to increase product knowledge and customer readiness.


• Schedule and participate in online trainings, trade shows, and conferences as required.


• Work closely with Marketing to ensure campaigns are fully aligned with sales objectives and market needs, assisting in planning and coordinating promotional activities and product launches.


• Assist in the planning and execution of marketing campaigns across digital and traditional channels, ensuring smooth execution and consistent use of branded assets and guidelines.


• Translate global sales and marketing toolkits into locally relevant materials, ensuring accurate adaptation, activation, and timely delivery.


• Maintain and update sales enablement tools, presentations, product sheets, and selling materials to support the sales force in achieving commercial goals.


• Supporting with product information, pricing materials needed for listing forms or other customer enquires


• Manage multiple priorities, deadlines, and stakeholders to ensure high\-quality and timely execution of all deliverables.


• Any other duties as required.

• Degree\-level education in Business, Marketing or healthcare, or a related field is preferred.

• Experience in marketing or sales, with emphasis on operational execution and stake holder collaboration.


• Proven track record of cross functional collaboration across global, regional, and local environments.


• Background in Consumer Health Care (OTC, cosmetics, nutrition, Medical Devices) or FMCG strongly desirable.


• B2B experience beneficial but not essential.


• Basic financial understanding, including budget control and business case development.


• Comfortable working in digital marketing environments and collaborating with global teams.


• Experience working with CRM systems, sales enablement platforms, and analytics tools.


• Strong understanding of sales processes, customer journeys, and field execution.


• Strong communication, facilitation, and stakeholder management skills.


• Experience in marketing/sales with a focus on operational execution and stakeholder collaboration.

• Proficiency in MS Office 365, CRM platforms (e.g., Salesforce, HubSpot) and enablement tools.


• Fluent in French and English, orally and written.

• Strong commercial acumen.


• Able to work in a fast paced, high\-pressure environment with multiple priorities.


• Self\-motivated, highly organised, and comfortable managing projects end to end.


• Strong storytelling ability to influence both sales teams and senior stakeholders.


• Willingness to travel, including occasional international travel.


• A valid driving licence is required for customer facing or market support activities.

At Medela, you will be joining a global community of colleagues, united by the purpose that drives our business: helping people. Medela exists to advance human health and wellbeing through knowledge\-based and innovative human milk and medical vacuum solutions.

Our employees are empowered to serve this purpose in a family\-owned company that is growing rapidly around the world. We value intensive exchanges, diverse perspectives, and unbureaucratic decisions. You will have the opportunity to develop at an international level, and witness the direct impact your work has on our company’s success.

If you are interested in this opportunity, we are looking forward to receiving your application.

For this position we only consider direct applications \- thank you for your understanding.

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