Sales Enablement Lead

<p><strong>Sales Enablement Lead</strong></p>
<p><strong>Context of the Role</strong></p>
<p>Thunes is hiring a Sales Enablement Lead to own and run the Thuniversity Certification - our programme for reinforcing, activating, and scaling the insight-led commercial methodology across the global commercial team. This is a programme-leadership role with a strong field and coaching dimension: you will run the certification day to day, develop the people in it, and own the continuous feedback loop that keeps the programme sharp.</p>
<p>You will report to the VP GTM Operations &amp; Enablement, working in a fast-paced, international environment alongside Sales, Marketing, Product, and the People team. We are looking for a credible, structured operator - part programme manager, part field coach - who runs enablement as a continuous system, not a calendar of events. This role is based in Barcelona, Spain.</p>
<p><strong>Key responsibilities:</strong></p>
<h3><strong>The capability loop</strong></h3>
<p>At the heart of the role is ownership of the feedback loop that keeps the programme improving:</p>
<ul>
<li><strong>Sense: </strong>Triangulate three signals - what the data says (Gong scorecards, LMS reporting, CRM reporting), what the field says (rep feedback), and what managers say (coaching observations).</li>
<li><strong>Interpret: </strong>Synthesise those inputs into a clear read on where capability is breaking down, and why.</li>
<li><strong>Act &amp; reinforce: </strong>Convert that read into targeted content, coaching, and certification adjustments.</li>
<li><strong>Re-test: </strong>Measure whether the intervention moved behaviour and outcomes, then feed the result back into the loop.</li>
</ul>
<h3><strong>Programme &amp; certification</strong></h3>
<ul>
<li><strong>Belt architecture &amp; certification: </strong>Run the day-to-day execution of the Thuniversity certification programme.</li>
<li><strong>Assessment integrity: </strong>Own the hard-skills knowledge tests and the soft-skills assessments (role-play, live activation, peer coaching) that confirm reps can apply, not just recall.</li>
<li><strong>Continuous new-hire ramping: </strong>Replace legacy bootcamps with structured, localised onboarding that ramps new joiners against the certification path.</li>
</ul>
<h3><strong>Content &amp; coaching</strong></h3>
<ul>
<li><strong>Real-time content adaptation: </strong>Iterate verticalised conversation guides and pillar content from live loop feedback, working with Product Marketing and Subject Matter Experts.</li>
<li><strong>Manager train-the-trainer: </strong>Equip frontline managers as field mentors through structured coaching programmes.</li>
<li><strong>Cross-functional alignment: </strong>Sync regularly with internal teams to keep the knowledge pillars current and accurate.</li>
</ul>
<p><strong> </strong></p>
<p><strong>Professional Qualifications/Experience:</strong><strong><br><br></strong></p>
<p><strong>Commercial or enablement background with direct sales or sales-leadership experience</strong><strong>Proven track record building or running structured learning, enablement, or certification programmes at scale</strong><strong>Strong facilitation and coaching skills, including running train-the-trainer for managers</strong><strong>Comfortable using data (e.g. Gong, Sana Learn, Salesforce) to diagnose capability gaps and measure impact</strong><strong>Excellent verbal and written communication; able to create clear, polished materials independently</strong><strong>Cross-functional operator, comfortable working with Product, Compliance, and Treasury</strong><strong>AI-savvy: familiar with and enthusiastic about using AI tools to work more efficiently</strong><strong>Relevant industry experience in payments or technology, and exposure to a B2B sales environment, will be advantageous</strong><br><br></p>
<p><strong>Tools &amp; Technology</strong></p>
<p>You will work hands-on with the following stack:</p>
<ul>
<li>Gong - Conversation intelligence, coaching, and scorecard inspection</li>
<li>Sana AI Learn - Learning Management System (LMS)</li>
<li>Elevate - Content and certification home</li>
<li>Colossyan Creator - AI video creation for enablement content</li>
<li>Slack - Enablement communications and channel management</li>
<li>Microsoft PowerPoint &amp; Excel - Content and reporting</li>
</ul>
<p> </p>
<p><strong>About Thunes</strong></p>
<p>Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.</p>
<p>We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.</p>
<p>We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly. </p>
<p>Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly. </p>
<p>Thunes is headquartered in Singapore with regional offices in San Francisco, London, Paris, Barcelona, Shanghai, Manila, Dubai, and Nairobi.</p>

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