Sales Development Representative (SDR)

Salary package: Circa £35k depending on experience

LOCATION: Coventry Housemark Hub

Housemark is a well\-established Data business supporting the Social Housing sector helping Housing Associations and Local Councils improve their operations and deliver higher levels of tenant satisfaction – delivered by the power of data insights.

We have highly ambitious plans to grow our business over the next three years and introduce a next generation data analytics platform for the sector to further improve how our customers can identify actionable insights to drive their performance.

We’re looking for a proactive, organised Sales Development Representative (SDR) to drive the first stage of our sales pipeline. As the first point of contact for inbound leads, you’ll play a crucial role in identifying opportunities, qualifying prospects, and booking quality meetings to support new business and customer growth.

What you’ll do:

• Engage, qualify, and respond to inbound leads generated through campaigns, events, and enquiries.


• Maintain accurate, up‑to‑date CRM records and ensure timely follow‑ups.


• Identify customer needs and assess fit before handing over opportunities to sales or account managers.


• Support marketing, account management, and customer success teams with insights and smooth handovers.


• Contribute to improving processes for lead qualification, conversion, and customer experience.

• Experience in sales, customer engagement, or lead generation.


• Strong communication skills with confidence engaging senior leaders.


• High levels of organisation, attention to detail, and the ability to manage multiple leads simultaneously.


• Experience with CRM systems such as Salesforce, HubSpot, or Dynamics.


• A positive, motivated approach with a willingness to learn and develop

We’re committed to developing talent and supporting long‑term career growth. As an SDR at Housemark, you’ll gain deep knowledge of our products, customers, and the social housing sector \- providing a strong foundation for progression.

The rewards:

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.

Key benefits include:

• 28 days annual leave plus bank holidays


• Birthday leave


• Social Housing Pension Scheme \- defined contribution scheme


• Optional private medical insurance


• Life assurance


• Employee assistance programme


• Paid volunteering days

Please provide a CV and a supporting statement.

Further information:

For an informal chat about the post, please email jobs@housemark.co.uk to book in a call.

Job Types: Full\-time, Permanent

Pay: Up to £35,000\.00 per year

Benefits:

• Additional leave


• Bereavement leave


• Casual dress


• Company pension


• Enhanced maternity leave


• Free parking


• Life insurance


• On\-site parking


• Paid volunteer time


• Private medical insurance


• Sick pay

• CRM software: 3 years (required)


• Sales, customer engagement, or lead‑generation : 3 years (required)


• Using a CRM platform e.g. Salesforce, HubSpot, Dynamics: 2 years (required)

• United Kingdom (required)

• Coventry CV4 7HS (preferred)

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