Sales Development Representative F/M

Your Missions \#PositivelyImpactful

• Qualify inbound leads generated by marketing activities and introduce Esker’s solutions to prospects across Italy and the Italian\-speaking region of Switzerland.


• Contact prospects by phone, email, and LinkedIn to understand their document\-intensive processes, business challenges, and digital transformation objectives.


• Generate new business opportunities and identify key stakeholders within target accounts.


• Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.


• Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.


• Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.


• Maintain accurate and up\-to\-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.


• Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.


• Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.


• Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.


• Report regularly on activities, pipeline development, and results.

Your Work Environment – \#PositivelyConnected

• Salesforce CRM


• Marketing automation tools


• LinkedIn Sales Navigator


• Sales engagement tools


• Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Profile

• Previous experience in business development, inside sales, lead generation, or customer\-facing B2B roles.


• Comfortable engaging prospects through phone, email, and social selling activities.


• Strong communication and relationship\-building skills.


• Customer\-oriented mindset with the ability to understand business challenges and identify value\-added solutions.


• Organized, autonomous, and able to manage multiple priorities effectively.


• Data\-driven and attentive to CRM data quality and reporting.


• Team player who enjoys collaborating with different departments in an international environment.


• Curious about technology and digital transformation topics.


• Fluent in Italian and comfortable communicating in English, both spoken and written.

At Esker, we are committed to equal opportunities and take pride in making diversity a strength. That’s why we welcome all talents and encourage anyone with the skills listed in this job posting to apply.

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